Baierl Ford

The Most Pleasant, Easiest, Car Purchase EVER!!! I cannot say enough good things about this dealership and a particular salesperson, Michael Riederer. They went above and beyond with their customer I cannot say enough good things about this dealership and a particular salesperson, Michael Riederer. They went above and beyond with their customer service. Great customer service is talked about by many these days, and delivered by few. These guys deliver and then some! I was shopping for a car online and came across an attractively priced car at Baierl Ford. I was a little hesitant to contact them since I live in Connecticut but I sent an email to Michael anyway. He answered all my questions quickly, and when I told him where I lived, he overnighted all the paperwork, and even went so far as to offer to pay for my travel to Pittsburgh! The car was delivered with a full tank of gas(it's the little things that say a lot!) and I am now a very happy owner of a new car from Baierl Ford. Even though I live 400 miles away, I will definitely be back for my next car purchase!!!! Customer service-OUTSTANDING!!!! More

Thank you!!! After a very long day of driving to Ohio and getting the "run around" with some dishonest dealerships, my husband and I called Baierl about a used For After a very long day of driving to Ohio and getting the "run around" with some dishonest dealerships, my husband and I called Baierl about a used Ford Explorer that was listed on their website. That was when Patrick and the Baierl team came to our rescue. From the second I called to get more information on the vehicle, Patrick was there to help (he even called us on our trip back to PA to make sure we were finding our way ok!). He made the whole process of purchasing a vehicle quick and painless. If you are looking for an honest, professional, and helpful dealer, look no further than to Patrick and the Baierl Ford team! Thank you!!! More

Professionalism, they went over and above the call of duty I met my Sales Associate, Andy Henry when I came to Baierl Ford on 3/18 looking to trade in my current car (2010 Nissan Versa) and purchase a Ford Foc I met my Sales Associate, Andy Henry when I came to Baierl Ford on 3/18 looking to trade in my current car (2010 Nissan Versa) and purchase a Ford Focus. Andy was courteous, knowledgeable and friendly. We struck a deal for a new, 2014 Focus hatchback but due to my work constraints, I could not pick up the car until 3/20. On my way home from bowling after work on 3/19, I struck a deer and damaged my trade. I called Andy when they opened on the day of the supposed sale, told him my dilemma. Andy called me back promptly, told me they could still make a deal but I needed to get an estimate on the damage. When I advised him that due to the high sales volume of my work I could not leave to have this done, he came to my rescue, picked up my car and got an estimate at another Baierl dealership for the damage. We completed the deal as planned. I also want to thank the Sales Manager, Chuck for letting Andy help me out during a very trying time. Because they cared, helped me when needed AND went above and beyond, I will come back to Baierl often. Also, I will refer Andy Henry and Baierl to everyone I know when they need to buy a car. More

Quick and friendly These guys were reasonable and friendly. They worked with me on price. They allowed me to test drive without hassles. Financing was completely fair These guys were reasonable and friendly. They worked with me on price. They allowed me to test drive without hassles. Financing was completely fair and buying process was quick. More

The most pleasant buying experience ever! Patrick made the purchase of my 2015 Escape quick and painless! This was an unexpected purchase as my previous Escape had just been totaled, so it was Patrick made the purchase of my 2015 Escape quick and painless! This was an unexpected purchase as my previous Escape had just been totaled, so it wasn't under the best of circumstances. But, Patrick and the team at Baierl had the entire transaction completed, from when I walked in the door to my approval and signing my preliminary paperwork, in under two hours. Finding my vehicle proved not to be the easiest of tasks, but Patrick worked non-stop and had it in no time! In the meantime, the parts department was also able to get in the one accessory that I needed. Thank you, Patrick and the Baierl team, for everything! More

Great buying experience Thanks Patrick. I have been researching the car I wanted for a few months and you really came thru. I am very happy with my purchase and you made th Thanks Patrick. I have been researching the car I wanted for a few months and you really came thru. I am very happy with my purchase and you made the process easy. More

Thank you Larry for selling me a great car. I have been looking for a used Nissan Maxima for a while now. This car was perfect for me. I don't want to stop driving it. Thank you. looking for a used Nissan Maxima for a while now. This car was perfect for me. I don't want to stop driving it. Thank you. More

We have been dealing with Mike Brown since we moved to PA in 2008. He has always made sure we were taken care of in a timely manner. When he is not available Rob steps up and makes sure we are taken care of in 2008. He has always made sure we were taken care of in a timely manner. When he is not available Rob steps up and makes sure we are taken care of as well. More

From my intial inquiry,which was done online,everything was handled promptly,courteously and professionally.Ryan Koch and Larry Massella knew the product well and made the entire process a great experience was handled promptly,courteously and professionally.Ryan Koch and Larry Massella knew the product well and made the entire process a great experience I received a very fair trade and i would and will reccomend the dealership to any of my friends looking to purchase a vehicle.Job very well done. More