BMW of Wilmington

First in class experience This was my second time purchasing a new vehicle from BMW of Wilmington and it was just as outstanding from start to finish as the first time. I h This was my second time purchasing a new vehicle from BMW of Wilmington and it was just as outstanding from start to finish as the first time. I have worked with the General Sales Manager, Ty Coyle for many years (Raleigh and now Wilmington) and have never had a bad experience. Ty always ensures his clients walk away excited about their purchase. This visit began with sales associate Joey Moore showing me around the gorgeous new show room and listening to my concerns regarding this particular purchase. Normally I know exactly what I want, but this time I was unsure due to the change in body style in the new model of my favorite car, the Z4. Lucky for me the staff was extremely knowledgeable and went above and beyond to show me all of the new features and explain why the changes had been made so that I would be excited and comfortable through the process. They even took the time to show me all of the in stock options and those that could be ordered. Just like that, a delivery truck arrived with “THE ONE” and I just knew it was perfect because all of my questions had already been covered!! From that moment forward the process was seamless. They even had the car delivered right to my front door with the cutest gift bag. I love the WHOLE salesteam at BMW of Wilmington, they truly are a team and in a class of their own. Be sure to ask for Joey Moore, Gareth Jesina, or Chandler Deal. I promise you’ll never buy a car without them again! More

Chandler And Ty Because Ty has spent so much time getting to know me my style needs and budget he was able with Chandlers help put me in a perfect matched car that su Because Ty has spent so much time getting to know me my style needs and budget he was able with Chandlers help put me in a perfect matched car that suited all of my needs, and because I am a loyal Bmw owner and love my service department I know I will be happy with the services. Chandler Deal was so informative on all the bells and whistles of the car and easy going attitude gave me faith in the fact I could trust him and he knows what he’s talking about very smart and well versed salesman! Not pushy at all very patient and kind person Thanks guys! I love my car!! Kelly Barnes More

Great experience Went in later in the evening needing a car and talked with Chandler. Right from the start he was very friendly and was willing to work with what I wan Went in later in the evening needing a car and talked with Chandler. Right from the start he was very friendly and was willing to work with what I wanted and didn’t push me towards anything. All the staff here did not try any of the usual dealer tricks and treated me with respect and genuinely wanted to get me the best deal possible. Walked away with the exact car I wanted at the price I wanted. More

Terrific! We are new to the BMW family and our recent purchase of a new X5 was terrific! We were considering several car brands but the BMW won out. Our sales We are new to the BMW family and our recent purchase of a new X5 was terrific! We were considering several car brands but the BMW won out. Our sales agent Gareth Jesina was very knowledgeable and extremely helpful with our purchasing experience. He answered all our questions and put us in touch with the right staff for additional assistance. We are very pleased with our purchase and working with Gareth! More

Excellent My experience at BMW of Wilmington has been excellent! The salesman, Chandler Deal was so attentive and helpful all along the way. I would totally do My experience at BMW of Wilmington has been excellent! The salesman, Chandler Deal was so attentive and helpful all along the way. I would totally do business with them again and again! More

OUTSTANDING Chandler Deal made our entire experience the best we have ever had. We drove 2 hours to look at a vehicle we had seen online (made no appointment.) It Chandler Deal made our entire experience the best we have ever had. We drove 2 hours to look at a vehicle we had seen online (made no appointment.) It was pouring rain when we arrived and met Chandler. His demeanor has left a great impression on us that we will not soon forget. He was the same from the beginning as he was 3 days later when we arrived to pick up the vehicle. He was able to answer all of our additional questions that we did not get online, and had a wealth of knowledge on not just the X5 (we purchased) but other vehicles we had asked about. Prior to picking up the vehicle we had questions and sent many text messages to him, to which he always responded right away. We had been looking online for a couple of months, left messages with a few dealerships only to have one guy leave a voicemail saying he had great news, still don't know what his great news was. When we called back the next day we were told he was off and the sales manager took the call. We told him we just wanted to know if the vehicle had blind spot monitoring and he told us we needed to talk to his sales guy. We drove an hour to a dealership and wanted to test drive a vehicle we were interest in, it was about 5:30. We were told that in the morning would be best not as much traffic. We started to feel like no one was interested in selling a vehicle or we needed to beg them to let us buy one. Crazy! Glad it worked out that way! We loved Chandler, and love the vehicle we puchased, so we win. It was well worth the 2 hour drive and we would do it again to work with Chandler. More

Five star dealer, sales, and service! We have had two five star experiences with BMW of Wilmington. Specifically the knowledge and above and beyond service that we received from our sales We have had two five star experiences with BMW of Wilmington. Specifically the knowledge and above and beyond service that we received from our sales advisor, Gareth. In 2016 Gareth worked with us on the lease of our X5. Shortly after getting the car I changed jobs and my miles tripped. Gareth was incredibly patient and helpful giving us different options to consider. Ultimately we stayed in the duration of the lease and returned to BMW and Gareth for our X3. While the vehicles themselves are the most fun ‘driving machines’ it’s the service we received from Gareth and the rest of the service team (Bob) that will make us return over and over. More

Short wait for my perfect car. I just got my new 2020 440i, and the dealership made the entire experience was smooth, friendly and efficient. Gareth Jesina was great, helping me fig I just got my new 2020 440i, and the dealership made the entire experience was smooth, friendly and efficient. Gareth Jesina was great, helping me figure out which was the best car for me, and when we couldn't find exactly what I wanted, he walked me through the process to custom order the car. I was expecting it to take 2-3 months to come in, but actually only took about 6 weeks. When I picked up the car, Gareth and the BMW Genius Chad Muncy made sure everything was set up as I wished and showed me all the bells and whistles. Mike, the finance guy (sorry I don't recall his last name) carefully explained all the documents that needed to be signed and got me on the road without delay. This is my second BMW, but my first brand new one, and I couldn't be happier with the car and the buying experience. Well done! More

Great Sales and Service Purchased my second BMW. First through the new ownership. Gareth Jesina is the sales professional who helped us. He made the decision easy, always pro Purchased my second BMW. First through the new ownership. Gareth Jesina is the sales professional who helped us. He made the decision easy, always professional, accomodating and available. Worked the transaction for us and his sales manager supported his efforts. Great experience More

Great Experience I have had an awesome experience visiting BMW of Wilmington. Great dealership, friendly and organized. Superbly customer service oriented. I had a pe I have had an awesome experience visiting BMW of Wilmington. Great dealership, friendly and organized. Superbly customer service oriented. I had a perfect experience at BMW of Wilmington purchasing BMW X3. Specifically, I would like to mention and appreciate Gareth Jesina for his help and advice to determine best car for me and my family. From Star to finish I had an amazing experience in purchasing my car at BMW of Wilmington, Gareth is awesome, he made the entire purchasing process completely stress free and comfortable, I highly recommend Gareth Jesina for anyone willing to purchase BMW cars in Wilmington. The entire team is great!! More