BMW of Wilmington

Second BMW in 5 Months I bought my second BMW from Alan Shapiro in 5 months. It's an absolute pleasure working with him and BMW of Wilmington. Every time I am there, I fee I bought my second BMW from Alan Shapiro in 5 months. It's an absolute pleasure working with him and BMW of Wilmington. Every time I am there, I feel like I am able to make an informed buying decision, that I received a fair price and I am never pressured into making a buying decision. All of my questions answered, all of the loose ends tied up; insurance, license plates, etc. I love the facility as well, clean, top of the line and each and every employee is welcoming. You can really tell they appreciate your business, unlike other dealerships I've worked with in the past. More

I have always had a wonderful experience when dealing with WILMINGTON BMW. This is my 3rd car purchase and they made everything so easy and accommodating. They excel at customer service . And the servic with WILMINGTON BMW. This is my 3rd car purchase and they made everything so easy and accommodating. They excel at customer service . And the service department keeps the cars running well. More

Top notch experience - easy, haggle-free, quality service THANK YOU JOEY! I was in the market for a mid-size SUV and stopped in to test drive a BMW without an appointment. Joey Moore talked to me about wha THANK YOU JOEY! I was in the market for a mid-size SUV and stopped in to test drive a BMW without an appointment. Joey Moore talked to me about what I was looking for and suggested the X3 - we went for a test drive and he walked me through all of the features of the X3 as well various packages / pricing. When I left the test drive, he promised he wouldn't contact me unless a used vehicle showed up in inventory in my price range. True to his word, he was never pushy and didn't harass me. I came back on my own next with my husband to do another test drive and we opted to build our own new X3. The process was so simple and clear, and no extra charge to build a custom vehicle. There is no "back room" haggling prices with a "manager" - the pricing was transparent and we could build the whole car from Joey's computer. Joey stayed in touch on a regular basis while the car was being built, and he went above and beyond every step of the way. He felt more like a friend than a car salesman. When you buy a vehicle, you also get to meet with a "genius" to show you the features of the car - believe me you'll never know all of the features on your car unless you do! I was blown away at how smart the BMW technology is. The BMW blew away its competition and I am so happy with my experience at BMW Wilmington. More

Outstanding Sales Professionals, Quality Service We just purchased a new car from BMW of Wilmington. This was truly a great experience without all the hassle and pressure we have experienced at othe We just purchased a new car from BMW of Wilmington. This was truly a great experience without all the hassle and pressure we have experienced at other dealerships. Ed L. (our sales rep) was extremely professional and helped find the right car for us. Michael S. (financing and deeding) was knowledgeable about the benefits of all the available BMW products. And Yeshua K. (our BMW genius agent) helped me and my wife become proficient with the BMW technologies! We have used BMW of Wilmington's service department in the past. They too have been professional and proficient in handling all our service needs. This was one of the reasons we chose BMW of Wilmington to purchase our new car. Thanks Ed, Michael and Yeshua More

The salesman Chad was a professional he sold me my dream car thank you chad .ivy know the technical side hope the service dept is effective I found jackpot car thank you chad .ivy know the technical side hope the service dept is effective I found jackpot More

Al Shapiro always makes the buying process easy. Paperwork is ready and we are out in record time. Thanks to Al and Ty the GM. Paperwork is ready and we are out in record time. Thanks to Al and Ty the GM. More

Ed Landon made buying a car easy Everyone in the dealership was very helpful. This is my 3rd BMW and this was the easiest process I ever had. The service department is great, that i Everyone in the dealership was very helpful. This is my 3rd BMW and this was the easiest process I ever had. The service department is great, that is why I went back. More

New car purchase Purchasing our new car was easy thanks to the professionalism and knowledge of our salesman Alan Shapiro. Financing was quick and organized. “Genius” Purchasing our new car was easy thanks to the professionalism and knowledge of our salesman Alan Shapiro. Financing was quick and organized. “Genius” was terrific. More

Purchase of X5 with Tom Dolan, Wilmington NC Tom did an outstanding job walking us through the many options available on the X5, which can be very confusing for a novice. He was very patient and Tom did an outstanding job walking us through the many options available on the X5, which can be very confusing for a novice. He was very patient and explained everything thoroughly. We drove several vehicles . Tom showed us how to use many of these options while driving the vehicle. When it came time to close the deal, Tom made it very simple and quick. We could have purchased this vehicle at other dealerships that we visited, but we felt a sense of loyalty to buy this car from Tom, after our many visits and interaction with Tom. Thanks Tom for making this a very easy decision for us. More

Easy-Peasy Chandler was a pleasure. Knowledgeable, friendly, but not pushy. He made the whole process smooth and easy. I would recommend him to anyone looking fo Chandler was a pleasure. Knowledgeable, friendly, but not pushy. He made the whole process smooth and easy. I would recommend him to anyone looking for a high-quality car from a low-pressure person. More