Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,868 Reviews of BMW of Westlake - Service Center
Sort by
February 11, 2025
BMW of Westlake provided quick and professional service. I will be going back for future maintenance. I will be going back for future maintenance. More
by BRIAN.JACKSON0231
Verified CustomerEmployees Worked With
February 11, 2025
Great service and people are always pleasant would recommend to the dealer to all that I know recommend to the dealer to all that I know More
by PMATOUSEK
February 11, 2025
My experience was positive. Fantastic support from the staff. There was a computer software issue with it being down. But the staff navigated it very well and still got my vehic Fantastic support from the staff. There was a computer software issue with it being down. But the staff navigated it very well and still got my vehicle serviced and no delay for me as i was on a tight schedule More
by A.BRETTMILLER
Employees Worked With
February 11, 2025
I make an appointment, drop it off and don’t wait long. Very impressed with BMW of Westlake. I’m bummed that my tires keep getting messed up from the Ohio potholes. Thank goodness I have the tire packag Very impressed with BMW of Westlake. I’m bummed that my tires keep getting messed up from the Ohio potholes. Thank goodness I have the tire package. More
by JCAPRETTS
February 11, 2025
Easy to get appt, nice service waiting area, dealership is close to where i live is close to where i live More
by AAMIRSHABBIR
Employees Worked With
February 09, 2025
Hubby took my truck in for a recall. Excellent service and friendly staff. Awesome just awesome. Excellent service and friendly staff. Awesome just awesome. More
by Princess
February 09, 2025
I bought my vehicle in Ft Myers. I thought their dealership was terrific until I started using Westlake OH. They are great a far superior!! I thought their dealership was terrific until I started using Westlake OH. They are great a far superior!! More
by jackgaudry
Employees Worked With
February 09, 2025
Very timely repairs and communicative. dealership. I appreciate how easy it is to work with the repair department. dealership. I appreciate how easy it is to work with the repair department. More
by AIMEEGREENFIELD
Employees Worked With
February 08, 2025
Matt was a great help for us. He explained things so I can understand what is going on with my car he even called me during his day off to give me an update. Truly appreciate his He explained things so I can understand what is going on with my car he even called me during his day off to give me an update. Truly appreciate his help. More
by krhali2004
Employees Worked With
February 08, 2025
Cory and Matt were great. They were quick and friendly during my routine maintenance and tire change appointment. They were quick and friendly during my routine maintenance and tire change appointment. More
by bktilow
