BMW of Westlake - Service Center

The service was great. The time was acceptable and the customer service was the best that I have every experienced The time was acceptable and the customer service was the best that I have every experienced More

Service was easy to schedule, the time was convenient and the wait was as promised! the wait was as promised! More

Corey is awsome at his job, always positive and helpful, can’t say enough good things about him! can’t say enough good things about him! More

They took care of me while my care is getting fixed and put me into a new car (loaner) Brittany is awesome! put me into a new car (loaner) Brittany is awesome! More

Professional, courteous, polite, and a well-oiled machine from top to bottom. Prompt responses and answers to all my questions. Their crew maintained my vehicle as needed then washed it before returning to from top to bottom. Prompt responses and answers to all my questions. Their crew maintained my vehicle as needed then washed it before returning to me. Customer service to a T. Highly recommend them. More

Lack of customer service. Made me feel unwanted. Acted as if I was an inconvenience and how dare I come in for service. Certainly not an experience worthy of the astronomical Made me feel unwanted. Acted as if I was an inconvenience and how dare I come in for service. Certainly not an experience worthy of the astronomical markup of the dealership costs. More

Always great services. Timely and efficient quality of work. I drive past other bmw locations to come to this location due to the great service. Timely and efficient quality of work. I drive past other bmw locations to come to this location due to the great service. More

Taken my car to this dealership ever since I’ve bought it and have had nothing but good experiences. and have had nothing but good experiences. More

Very good experience. . buying our car and the service department. Very friendly and helpful . Thank you . buying our car and the service department. Very friendly and helpful . Thank you More

Dealt with my repairs in a timely and efficient manner and kept me updated the entire time and kept me updated the entire time More