BMW of Westlake - Service Center

I’ve had repeated issues with my car, with the service light being on. After repeated visits and 8 total days in the shop? The issue was never resolved. The last time it was in, the plan was to “try” light being on. After repeated visits and 8 total days in the shop? The issue was never resolved. The last time it was in, the plan was to “try” something that “might” work at a cost of $1500. I’m now having my service done elsewhere. More

spent over $1k and didnt even get a car wash. service isnt what it used to be. there is no compariosn to service at bmw cleveland. isnt what it used to be. there is no compariosn to service at bmw cleveland. More

Very disappointed charges on the high end above my budget of 2 lights out on back of car and lighter fuse replacement oil change l was okay with with a grand total of $318.23 and l made a mistake by going he of 2 lights out on back of car and lighter fuse replacement oil change l was okay with with a grand total of $318.23 and l made a mistake by going here feel l got ripped off my car mechanic would of charged $20 per light l come to you for years probably will not ever come again might let my attorney know. Lemon Law does exist. More

Outstanding. Easy, hands off pickup, delivery and loaner services. Cassie reached out to me initially, timing was good, and I didn't have to do much. Just the wa Easy, hands off pickup, delivery and loaner services. Cassie reached out to me initially, timing was good, and I didn't have to do much. Just the way I like it! Awesome! Hope this service stays available after this virus is eradicated. More

cassie thadeus is the best I enjoy bringing my car here to get serviced. cassie thadeus is the best always smiling perfect communication and timing very satisfied with the w I enjoy bringing my car here to get serviced. cassie thadeus is the best always smiling perfect communication and timing very satisfied with the work done More

Cassie is always the best. I always ask for her They are always great. I enjoy bringing my car here to get serviced. I never have a problem and enjoy the staff. Thank you for your time They are always great. I enjoy bringing my car here to get serviced. I never have a problem and enjoy the staff. Thank you for your time More

GREAT SERVICE! I appreciated Christian always going above and beyond to keep me informed and doing everything in his power to make the experience smooth and painless I appreciated Christian always going above and beyond to keep me informed and doing everything in his power to make the experience smooth and painless. More

Cassie is fabulous! Cassie in service, and her boss, personally great us on every occasion and immediately offer great solutions to the service questions we ask. World Cl Cassie in service, and her boss, personally great us on every occasion and immediately offer great solutions to the service questions we ask. World Class Customer Service!!! More

The service team is great and always accommodating to the customers’ needs. Keep up the great work Christian and Cassie!! I know I can count on you for great advice! customers’ needs. Keep up the great work Christian and Cassie!! I know I can count on you for great advice! More

BMW750li I was never informed of the class action lawsuit that they were aware of when they sold me the used BMW750Li. Now they want me to pay $8000 to $10 I was never informed of the class action lawsuit that they were aware of when they sold me the used BMW750Li. Now they want me to pay $8000 to $10,000 to fix the problem with no guarantee that it will fix the problem and it might require a new engine!! More