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2,020 Reviews of BMW of Westlake - Service Center
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June 06, 2025
From the moment I got out of my car, I was treated courteously and efficiently. My concerns were handled professionally and thoughtfully. courteously and efficiently. My concerns were handled professionally and thoughtfully. More
by L. Bloom
Verified CustomerEmployees Worked With
June 05, 2025
BMW Westlake’s service department has always treated me well. Special shout-out to Matthew he’s a great communicator and always goes out of his way to help. I’ve brought my M5 in several times, and they’v well. Special shout-out to Matthew he’s a great communicator and always goes out of his way to help. I’ve brought my M5 in several times, and they’ve consistently done a great job, from sending service videos to keeping me updated. That’s why I keep coming back. Keep up the great work—you’ve got a long-term customer. More
by AudiAsh
June 04, 2025
Great service! Keeps you informed on issues with your vehicle. Love getting the videos of your vehicle. Keeps you informed on issues with your vehicle. Love getting the videos of your vehicle. More
by mcbrideshameka
Employees Worked With
June 03, 2025
Everyone on staff was very friendly, accommodating and timely given my unexpected circumstance. Great experience! timely given my unexpected circumstance. Great experience! More
by JJSTUART
Employees Worked With
June 02, 2025
Great customer service from Brittany. The team was able to diagnose a complicated issue and solve the problem relatively quickly. The team was able to diagnose a complicated issue and solve the problem relatively quickly. More
by MJS
Employees Worked With
June 02, 2025
I was traveling from Baltimore to Loraine Ohio and got warning light. Your service team got me in as quickly as possible to check for the issue warning light. Your service team got me in as quickly as possible to check for the issue More
by VGATES17
Employees Worked With
June 02, 2025
Matthew was very easy to work with, professional, competent, efficient. He kept me well.informed throughout the service visit was always available for the few questions I had. competent, efficient. He kept me well.informed throughout the service visit was always available for the few questions I had. More
by rjb7
Employees Worked With
May 31, 2025
Cory did an excellent job of handling my service work. He was efficient, professional, and made me feel that I was an appreciated Customer. He was efficient, professional, and made me feel that I was an appreciated Customer. More
by Prefernoemail
Employees Worked With
