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BMW of Westlake - Service Center

Westlake, OH

4.7
2,051 Reviews
Call Service Center (877) 831-5105

2,051 Reviews of BMW of Westlake - Service Center

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July 03, 2025

They were prompt in checking me in, completed the oil change in less than 30 mins and had me on my way. Great stuff! More

by mmcnaght
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 03, 2025

They were fantastic! And took care of me and my vehicle. They even dropped the car off at my home More

by HECKKEVIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
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July 03, 2025

Professional. Efficient. Friendly. On time. Excellent communication in person and via text messages. I would highly recommend this BMW dealership. More

by Sumesm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colin
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June 28, 2025

Service dept ordered parts, did repairs and provided valet service so I wasn't without BMW for the weekend. More

by Greg@schmidarchitects.com
Recommend Dealer
Yes
Employees Worked With
Kevin
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Jul 01, 2025 -

BMW of Westlake responded

Hello Greg, we appreciate you taking the time to leave us this feedback.

June 28, 2025

Quick and good work on my X7. Plan to return for future work and service. More

by PAUL@DRUCKENMILLERAGENCY.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2025 -

BMW of Westlake responded

Hi Paul, thank you for taking the time to leave a review for us at BMW of Westlake. We're happy we could meet your expectations!

June 28, 2025

Good service but it took way too long to get an appointment for detailing (3 weeks) More

by SBURNS4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jul 01, 2025 -

BMW of Westlake responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

June 28, 2025

Cory is the best! He cares he really goes above and beyond to help customers! Love Cory! I wish it was more people like him. More

by Brandi Roby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Cordell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Shaw
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Povroznik
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 28, 2025 -

BMW of Westlake responded

Brandi, reviews like this give us motivation and help us ensure we provide high-quality care.

June 26, 2025

Always good service. Up front pricing. Brittney always ready to help and keeps you posted on the status of your repair. More

by DARCH714
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2025 -

BMW of Westlake responded

Thank you for your kind review; we are happy to pass along your comments to Brittney.

June 26, 2025

Kevin provided great service. Needed my car by end of day and it was done early. More

by Logbar002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Wagner
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Jun 28, 2025 -

BMW of Westlake responded

We're happy to hear you had such a positive experience with our team!

June 26, 2025

Cory is wonderful to deal with. Professional, thoughtful, accommodating and helpful. Brittany is wonderful too. More

by wyantsmiling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brittaney Quick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cory McConville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 28, 2025 -

BMW of Westlake responded

We really appreciate your feedback!

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