BMW of Westchester

My experience with Westchester BMW was very good. Bill Hyland was knowledgeable, considerate and a pleasure to deal with in person, by email and over the telephone. He worked diligently with me to find th Hyland was knowledgeable, considerate and a pleasure to deal with in person, by email and over the telephone. He worked diligently with me to find the right car and negotiated the price fairly in a no nonsense fashion. In the future, I will certainly return to Westchester BMW to buy a car and I will ask for Bill. More

I am a former Mercedes Audi GMC owner and the experience delaing with Westchester BMW was the best I have ever encountered. The professionalism, courtesy, and respect given to you from the staff at this del delaing with Westchester BMW was the best I have ever encountered. The professionalism, courtesy, and respect given to you from the staff at this delaership can not be matched. The atmosphere transcends the normal car buying experience, you feel more like a friend / family than a potential customer. Overall this was an amazing car buying experience and I will always recommend BMW Westchester to any potential BMW buyers. More

Delevered a new 2012 3 series that shook at highway sppeds. Coudn't fix it on four tries. What good is a BMW that shakes on the freeway? Go elsewhere. sppeds. Coudn't fix it on four tries. What good is a BMW that shakes on the freeway? Go elsewhere. More

Most discourteous, disrespectful, heinous dealership I have ever been to. The test drive lasted about 10 minutes. The salesmen, Dwayne Buchanan, was condesending and unknowledgeable. He had to "check have ever been to. The test drive lasted about 10 minutes. The salesmen, Dwayne Buchanan, was condesending and unknowledgeable. He had to "check" up on almost every question I asked him about the car; he also talked in a very supercilious manner, and seemed like I was hassling him. The vehicle I sought to purchase was significantly overpriced and they refused any negoiations or accomdations. It is apparent why many people have rated this dealership poorly. I asked for my deposit back and gladly took my business elsewhere. I recommend going to Pace BMW instead to save time and money. More

Leased two BMWs from Dwayne. Very courteous and professional. No games/gimmicks. He knows his product inside and out. Would recommend anyone looking for a BMW to call Dwayne. When my next BMW le professional. No games/gimmicks. He knows his product inside and out. Would recommend anyone looking for a BMW to call Dwayne. When my next BMW lease is up I will certainly lease another one through Dwayne. More

This is my first BMW experience and I could not be more pleased with the staff, the atmosphere and overall knowledge of the team at Westchester BMW. I worked with Jay Careaga who was knowledgeable, pat pleased with the staff, the atmosphere and overall knowledge of the team at Westchester BMW. I worked with Jay Careaga who was knowledgeable, patient and incredibly welcoming everytime I stopped by. It took several visits before I could decide which car model was right for me. Jay took me through each model and make before I found my ideal car. His easy going, no pressure attitude was the perfect sales approach to help me decide the right fit. I would definitely recommend this dealer and look forward to returning when I need another car in the future. More

We bought our first BMW four years ago with Bill.He warned us that we would never buy another make vehicle after owning a BMW. Bill was right, since than we had purchased three more BMW's and he was ou warned us that we would never buy another make vehicle after owning a BMW. Bill was right, since than we had purchased three more BMW's and he was our sales man for all of them. Bill is very friendly and informative. He knows about all the BMW vehicles and always works to get you the right one at the best price. With Bill there is never a pressure sale he gives you the information you need to make your decision. When we purchase our next BMW we will be contacting Bill Hyland and we recommend him to anyone interested in purchasing a BMW for themselves. More

Have been there for service twice. Each time, I ended up with more problems with my car the week after I had it fixed at Westchester BMW. I am sorry, but, to me, these guys are scam artists. Bring your ca with more problems with my car the week after I had it fixed at Westchester BMW. I am sorry, but, to me, these guys are scam artists. Bring your car in for one thing and you end up needed a whole lot more done to it once they have gotten ahold of it. More

We first spoke with Bill who was courteous and knowledgeable and finished the deal with Liz who was WONDERFUL. She was knowledgeable, fair and she valued our business. She was a perfect balance knowledgeable and finished the deal with Liz who was WONDERFUL. She was knowledgeable, fair and she valued our business. She was a perfect balance and a true representation of the BMW image which we've come to know as polished, high end, yet approachable. Liz embodied what made BMW stand out to us. She's smart, fair, no double talk but she valued us as customers and did whatever she could to have us leave satisfied in a new X5. We love the car and we enjoyed the experience. We highly recommend this dealership and the professionals we encountered. More

I'am completely disgusted with the service i have received from Westchester BMW. After Marco DiStefano a service advisor left is when i realized how horrible the service really is, he was the only on received from Westchester BMW. After Marco DiStefano a service advisor left is when i realized how horrible the service really is, he was the only one who actually wanted to help. Now for why its so horrible, i would think that if I have an appointment at 9 am that my car would be seen then not at 4 p.m and i would think that the service advisor helping me would have some common sense as to calling me and telling me that my car isnt ready instead i called and left him messages all day THURSDAY, FRIDAY & all morning SATURDAY, and he finally called me back Saturday afternoon telling me it would be ready Monday morning! NO LOANER no NOTHING so thats 5 days of inconveniencing me. IM JUST SICK OF THEIR NON SENSE you spend so much money and you would think you would get some respect in return. I just think its the worst service and i have many family members and friends who have given up on them as well. I recommend to everyone that asks me not to go there, if you want to waste time and money its on you. More