BMW of West Chester

Had a great experience with Scott Gately and BMW of West Chester. Scott was incredibly knowledgeable. Once we reached a deal the process couldn't have been smoother! Chester. Scott was incredibly knowledgeable. Once we reached a deal the process couldn't have been smoother! More

Great customer service and the technicians provide great feedback back on customer concerns. Unfortunately, the loaner car program has changed, however as ong as I keep receiving great communication and ser feedback back on customer concerns. Unfortunately, the loaner car program has changed, however as ong as I keep receiving great communication and service, I will continue to visit this location. More

John was very friendly and knowledgeable. He went above and beyond to make sure that I got the best deal possible for the exact car I wanted. He was also great with follow up throughout the w He went above and beyond to make sure that I got the best deal possible for the exact car I wanted. He was also great with follow up throughout the whole process. More

I had an excellent car buying experience at BMW of West Chester. Ian Martin, my Client Advisor is the best... he is the "Ultimate BMW Client Advisor Machine"! Ian is extremely knowledgeable about the BMW m Chester. Ian Martin, my Client Advisor is the best... he is the "Ultimate BMW Client Advisor Machine"! Ian is extremely knowledgeable about the BMW models and took the time to explain the various features in detail. I ended up ordering a custom design that took a couple of months to arrive from Germany, and Ian kept me abreast of its progress throughout the build and delivery. Nick Capparelli the Business Manager also did a great job explaining the various buying options and keeping the various purchase forms simple to understand. I would highly recommend Ian and BMW of West Chester to anyone interested in buying a BMW. More

Service above and beyond. That says it all and there’s no more to say. That says it all and there’s no more to say. More

This was the best car buying experience I've had. From the moment I walked through the door to driving away in my new car, Lauren was wonderful to work with. She understood my wants and needs and her From the moment I walked through the door to driving away in my new car, Lauren was wonderful to work with. She understood my wants and needs and her suggestions were helpful in guiding me towards the best purchase. I LOVE my new car! Throughout the 3-month process (I built and ordered the car), she was very responsive to every email and text (and patient I might add). Simply a great person to work with. From the financial end, Nick was also professional and informative regarding the warranty options. As for the car itself: it's nicer than I ever imagined, and I have an impressive imagination. Two thumbs up for BMW of West Chester! More

Everyone is very nice at BMW but if Jiffy Lube can do an oil change in 15 minutes I feel that 2 hrs and 45 minutes is a little excessive for your service shop when I have a scheduled time slot. oil change in 15 minutes I feel that 2 hrs and 45 minutes is a little excessive for your service shop when I have a scheduled time slot. More

Lauren at BMW of WestChester did a great job for us. She answered all our questions and streamlined the process. I highly recommend. She answered all our questions and streamlined the process. I highly recommend. More

Great customer service as usual. The staff was accommodating and went above and beyond expectations. The staff was accommodating and went above and beyond expectations. More

BMW West Chester gave us one of the best experiences we’ve had in purchasing cars. We actually loved it so much in the first purchase this week that we went back and bought a second for my wife. we’ve had in purchasing cars. We actually loved it so much in the first purchase this week that we went back and bought a second for my wife. More