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BMW of West Chester
West Chester, PA
4,236 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,236 reviews
March 30, 2026
Everything I expect from BMW. But do miss the video clip from the technician going over the car But do miss the video clip from the technician going over the car More
by twhopson
Verified Customer
March 29, 2026
Amazing quality of service. Brian from MINI is a great salesperson to take care of all of your needs! Jason from finance was very professional and seamless with the whole proces Brian from MINI is a great salesperson to take care of all of your needs! Jason from finance was very professional and seamless with the whole process! More
by shaycuts
Employees Worked With
Other Employees :
Brian Leszczynski
March 29, 2026
Professional beginning you conclusion Scott explained completely my choices. Delivery was efficient . Car was presented in a spectacular way at delivery completely my choices. Delivery was efficient . Car was presented in a spectacular way at delivery More
by turbos7903
March 28, 2026
Lauren was the best - was able to secure a slot for my custom convertible build and delivered it flawlessly ahead of schedule. The end to end process was smooth, streamlined, and highly professional. Th custom convertible build and delivered it flawlessly ahead of schedule. The end to end process was smooth, streamlined, and highly professional. This dealership and their staff are top notch and I would totally buy a car from them again. This was my very first BMW and it did not disappoint! More
by aboove
March 28, 2026
Very knowledgeable and friendly staff. One of the best car buying experiences I ever had. One of the best car buying experiences I ever had. More
by SCIFI1950
March 28, 2026
Everyone is very courteous and friendly and gets the job done in a fashionable time. Always a pleasant experience coming to Otto's.. done in a fashionable time. Always a pleasant experience coming to Otto's.. More
by Ttrn290369
March 28, 2026
BMW of West Chester is Awesome. Friendly, honest, and very service oriented. Lauren, Chad, Jason, Brooks and Wilmer are awesome. They made is feel like their only client! I highly Friendly, honest, and very service oriented. Lauren, Chad, Jason, Brooks and Wilmer are awesome. They made is feel like their only client! I highly recommend BMW of West Chester. More
by Sara Evans
Employees Worked With
Other Employees :
Lady at the Cashier Desk. She is very nice and find.
