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BMW of West Chester
West Chester, PA
2,930 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,930 reviews
December 03, 2024
Got an appointment easy along with a loaner car. Constant communication about what was being done and when the car was finished, Constant communication about what was being done and when the car was finished, More
by jessicacia
Verified CustomerEmployees Worked With
December 03, 2024
Working this Scott and the entire team at BMW West Chester has been an absolute pleasure. Scott made the entire process of placing the order for our new X7 to delivery completely seamless. Chester has been an absolute pleasure. Scott made the entire process of placing the order for our new X7 to delivery completely seamless. More
by Kclaw97
December 02, 2024
I've been a BMW driver for over 15 years and have used multiple dealerships. Otto's BMW of West Chester is by far the best experience I've had. There was a great amount of inventory, the facility was very multiple dealerships. Otto's BMW of West Chester is by far the best experience I've had. There was a great amount of inventory, the facility was very nice, and Justice Mogano made my experience pleasurable. His extensive knowledge of not just my vehicle, but BMW in general, was valuable and impressive. Justice made what could have been a stressful event very easy. Thank you! More
by Susancawley1
December 01, 2024
Great experience working with Ian finding the right car. We drove a few that day, never felt pressured on anything. Finalizing the purchase and financing with Nick was seamless, options explained very w We drove a few that day, never felt pressured on anything. Finalizing the purchase and financing with Nick was seamless, options explained very well. Before we left Pendelton set up the idrive and car play while going over all the features. More
by Jeffbgood44
November 30, 2024
Seem to know their products. Organized, center is well maintained and welcoming to their customers. Organized, center is well maintained and welcoming to their customers. More
by DPB423
Employees Worked With
November 30, 2024
I have used Otto’s dealership/ service for many years. Always excellent! I intend to continue our relationship for years to come. Always excellent! I intend to continue our relationship for years to come. More
by KFONION
Employees Worked With
November 30, 2024
Wonderful service great sales team. We enjoy the detailed car, fair pricing, and pleasant waiting area. We are well cared for and respected. Love it! We enjoy the detailed car, fair pricing, and pleasant waiting area. We are well cared for and respected. Love it! More
by HWINGERD1
Employees Worked With
November 29, 2024
Dan was super awesome to work with. He understood my concerns and made sure my very first car purchase which was a BMW E90 2011 a smooth experience. Will love to buy my second car from He understood my concerns and made sure my very first car purchase which was a BMW E90 2011 a smooth experience. Will love to buy my second car from Dan. More
by plexusprashgaming
Employees Worked With
Other Employees :
Wayne Matsinger, Pendleton King
