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BMW of West Chester
West Chester, PA
2,930 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,930 reviews
January 05, 2025
I am very happy with the service that west Chester BMW dealer and service representative dealer and service representative More
by LILY_D_L
Verified CustomerEmployees Worked With
January 04, 2025
Scott was terrific to work with. Car was pristine and ready when I arrived which was appreciated since I was driving from 2 hours away. Truly a first class dealership and purchasing Car was pristine and ready when I arrived which was appreciated since I was driving from 2 hours away. Truly a first class dealership and purchasing experience! More
by Mmherr
January 04, 2025
Very helpful and knowledgeable regarding our vehicle. And we appreciate his love for donuts. Thanks And we appreciate his love for donuts. Thanks More
by crsmhs
January 03, 2025
BMW of West Chester service and my advisor Frank A are always 100% on customer service, explanation of service, and value of service. I highly recommend both the service department and Frank A. always 100% on customer service, explanation of service, and value of service. I highly recommend both the service department and Frank A. More
by vincent_maximo
Employees Worked With
December 31, 2024
The vehicle updates are helpful. Previously a video of the undercarriage and overview of the vehicle was texted to owner of vehicle by the mechanic. That was great! An oil change see Previously a video of the undercarriage and overview of the vehicle was texted to owner of vehicle by the mechanic. That was great! An oil change seems to take all day which is inconvenient. Victor is awesome. Friendly, professional and puts forth extra effort to provide a loaner More
by CJEM
December 30, 2024
Really appreciated John’s help, knowledge and support through my BMW buying process. He was awesome!!! through my BMW buying process. He was awesome!!! More
by chaseartnow
December 29, 2024
This dealer used to be my favorite. ..so much so that I drive past another 45 minutes to get to Ottos. First my awesome service advisor left, the next died and the next is meh at best. ..so much so that I drive past another 45 minutes to get to Ottos. First my awesome service advisor left, the next died and the next is meh at best. I no longer feel well taken care of and go elsewhere to service my 2 cars. More
by Snowlvr
Employees Worked With
