BMW of West Chester

I brought my 3 in for service and they gave me a 7. Very sharp car, but tech was far beyond my expertise. Cameron, the “genius” as they call them, showed me through the car and made me feel comfortable Very sharp car, but tech was far beyond my expertise. Cameron, the “genius” as they call them, showed me through the car and made me feel comfortable! More

I had a great experience working with Lauren from Otto's BMW! She was easy to work with, a true professional, and went above and beyond making sure every last detail was met. I highly recommend going to L BMW! She was easy to work with, a true professional, and went above and beyond making sure every last detail was met. I highly recommend going to Lauren for all your car buying needs - you will not be disappointed! More

Cameron is very knowledge of the BMW technical system. He spent time making sure I understood all of systems thoroughly. Many other employees would have told me to consult the car manual. BMW should be p He spent time making sure I understood all of systems thoroughly. Many other employees would have told me to consult the car manual. BMW should be proud to have such an employee. More

Great dealership. Everyone was incredibly friendly and attentive. Even though we were early for our appointment they were very accommodating. Kyle Murphy took us for o Everyone was incredibly friendly and attentive. Even though we were early for our appointment they were very accommodating. Kyle Murphy took us for our test drive. Purchasing the car through Scott Gately was easy and seamless. And our Genius, Wayne Mattsinger was so knowledgeable and patient with us. He set everything up for us and made it easy for us to understand how to get the most out of our new car. Thanks to everyone for such a positive experience! More

Wayne was very knowledgeable about the tech and features of the vehicle I purchased. He explained everything and helped me set up my car profile, apple play and satellite radio. of the vehicle I purchased. He explained everything and helped me set up my car profile, apple play and satellite radio. More

I had an appointment with one of your Genuis representatives. Wayne Matsinger assisted me going through all my choices from a software standpoint on my new X3. He was friendly , knowable, profe representatives. Wayne Matsinger assisted me going through all my choices from a software standpoint on my new X3. He was friendly , knowable, professional, patient and explained each software upgrade like a pro. It was a wonderful experience. I'll make sure I ask for Wayne in the future with any tech questions! Thank you, Nancy Martin Hanson proud owner of a new X3 8/22. More

Worked with me well. Not to aggressive but was attentive to my wants and needs. I’m happy with Ottos, Lauren and my BMW purchase. Not to aggressive but was attentive to my wants and needs. I’m happy with Ottos, Lauren and my BMW purchase. More

Great service and Wayne was very helpful. This is my first BMW but certainly not my last. This is my first BMW but certainly not my last. More

Great experience purchasing my BMW X7. Scott was very helpful, friendly, and so easy to work with. Highly recommend him! Scott was very helpful, friendly, and so easy to work with. Highly recommend him! More

Efficient, Polite staff. Great Service, even w/o an appointment. Comfortable waiting area and terrific Genius who was extremely helpful, Wayne Matsinger Great Service, even w/o an appointment. Comfortable waiting area and terrific Genius who was extremely helpful, Wayne Matsinger More