Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of West Chester
West Chester, PA
2,930 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,930 reviews
January 10, 2025
It's hard to imagine there is a better BMW dealership than West Chester and Sales Advisor than Scott Gately. I just bought my second car there and will encourage others to do the same! than West Chester and Sales Advisor than Scott Gately. I just bought my second car there and will encourage others to do the same! More
by Barbprutz
Employees Worked With
January 09, 2025
Jay Miller, Wilmer Rodriguez, Scott Gately , Jayson Kirk, Joseph Izzi, Heather Deritis , & Anthony Bluebello help to support an amazing family like atmosphere where I genuinely always feel that BMW West Ches Joseph Izzi, Heather Deritis , & Anthony Bluebello help to support an amazing family like atmosphere where I genuinely always feel that BMW West Chester looks out for my best interests! This is extremely rare for any dealership regardless of Brand! I always know that I can count on them to provide the best support in sales and service and parts at all times! More
by aniellomaglione
Verified CustomerEmployees Worked With
January 09, 2025
Frank Adinolfi always takes the time to make sure we are well taken care of. well taken care of. More
by bforemny
January 09, 2025
Then buying a vehicle it's nerve wrecking at times. .. getting a quality vehicle at a price that won't break the bank... Ralph understood and worked with me, in doing just that... .. getting a quality vehicle at a price that won't break the bank... Ralph understood and worked with me, in doing just that... More
by michael702
Employees Worked With
January 09, 2025
Heather was great and so was the service on my car. Heather was very accommodating. Heather was very accommodating. More
by RMELFI
Employees Worked With
January 09, 2025
I had dropped off my car on Friday morning. My car was returned only on Monday evening. I understand that the service department was supposed to return the car only after the repair work is don My car was returned only on Monday evening. I understand that the service department was supposed to return the car only after the repair work is done but for all these days no loaner car was provided. On top of it, my calls were not answered to provide updates on Monday. I had to call 6-7 times to know whether I will be getting my car back on Monday. Nobody was talking about the inconvenience caused to me without the car. This type of treatment is not acceptable. What I knew that BMW is best in customer support which was clearly lacking here. More
by sumitarora1976
Employees Worked With
January 06, 2025
Ian was GREAT - professional, responsive, knowledgeable and friendly. We could not have been happier with the process or his service. and friendly. We could not have been happier with the process or his service. More
by hhood001
January 05, 2025
I got a great trade in value for my vehicle and got a better deal with my vehicle purchase... I don't think I could have gotten a better deal... that's saying alot in these day and times, when it comes t better deal with my vehicle purchase... I don't think I could have gotten a better deal... that's saying alot in these day and times, when it comes to the value of the dollar.... More
by michael702
Employees Worked With
January 05, 2025
Customer service is top notch. They do a great job keeping you informed and servicing your vehicle. They do a great job keeping you informed and servicing your vehicle. More
by KEL0
January 05, 2025
Service department took care of all My concerns and my car is running great as usual. car is running great as usual. More
by LOU24
Employees Worked With
