BMW of West Chester

Scott Gately was amazing! He was very warm and welcoming and immediately made us feel like part of the family. We felt like we got a fair deal too. He was very thorough and e He was very warm and welcoming and immediately made us feel like part of the family. We felt like we got a fair deal too. He was very thorough and efficient and kept us updated throughout the process. He went above and beyond. We have purchased many cars over the years this was by far the BEST experience we have ever had!! We previously worked with another local BMW dealer and weren’t happy with the sales/service any longer. This is our new BMW dealer! I have already referred him to a few people because I know they will be as happy as we are. He is a gem!! More

Scott truly provided the absolute best buying experience that I’ve ever had. His professionalism, friendly personality and honest approach made us very comfortable. Scott did an excellent job flawlessly coo that I’ve ever had. His professionalism, friendly personality and honest approach made us very comfortable. Scott did an excellent job flawlessly coordinating the entire process in an extremely efficient timeframe. I myself will return to Scott and recommend my friends and family do the same. The dealership itself looks incredible after the building addition and with Scott’s hard work he certainly has earned our business. Scott is a great example of excellence and obviously sets the bar very high. I am very happy to be in the West Chester family. More

Lauren are sales associate was great! She walked us through everything and the process was smooth and hassle free. She walked us through everything and the process was smooth and hassle free. More

I’ve known Justice Mogano for many years and have gotten at least five cars through him. Always a pleasure. at least five cars through him. Always a pleasure. More

Heather was very nice. Good communication. They were able to squeeze me in for my issues. Definitely would recommend this dealership. Good communication. They were able to squeeze me in for my issues. Definitely would recommend this dealership. More

Effective, efficient and professional. That should summarize the complete experience at BMW of West Chester. That should summarize the complete experience at BMW of West Chester. More

The service is consistently outstanding, from the reception staff to the sales team and the mechanics.s reception staff to the sales team and the mechanics.s More

From start to finish - from making an appointment for service to driving away - the entire staff of BMW of West Chester is kind, friendly, completely professional and superbly competent. I particularly a service to driving away - the entire staff of BMW of West Chester is kind, friendly, completely professional and superbly competent. I particularly appreciate being kept informed as the progress if my car through the service visit More

From bringing the car for an urgent problem (accommodated) without hesitation and explaining the problem service is incomparable. (accommodated) without hesitation and explaining the problem service is incomparable. More

I am a current BMW customer, and my vehicle was totalled in an accident. I looked at BMW Ft Washington, Devon, Main Line and competitiors like Infiniti, Lexus, and Genesis. The service i received from Scott in an accident. I looked at BMW Ft Washington, Devon, Main Line and competitiors like Infiniti, Lexus, and Genesis. The service i received from Scott was amazing. I called into the sales department and was lucky enough to speak to Scott. He quickly responded to my inquiries about a CPO X1 and followed up with a text & email with his contact information. An appointment to test drive the vehicle was setup promptly and when my husband found a competitor with a competitive price, Scott was able to adapt and win us as customers. We got to the BMW West Chester office, the car was warmed up and ready to be driven. When we choose the final vehichle it had been prepared for immediate sale. Scott exemplified a level of customer service we have NEVER received before. We have been clients of Mercedes, BMW, Volvo and Lexus and Scott is personable and friendly. We will recommend him and BMW West Chester to our colleagues, friends and family. The showroom, finance director and tech support also added to our positive experience. I am having fun driving my Utah Orange Metallic X1! More