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BMW of West Chester
West Chester, PA
4,236 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 4,236 reviews
August 26, 2024
Good service, easy appointments, efficient and Melissa is always helpful and knowledgeable . I’ve only taken my car ton Otto’s and I’m not disappointed always helpful and knowledgeable . I’ve only taken my car ton Otto’s and I’m not disappointed More
by laura_rdh23
Verified Customer
August 26, 2024
First class operation! Knowledgeable and friendly. Provided me with recommendations supported with a video from the actual technician. Plan on returning soon to have Value Knowledgeable and friendly. Provided me with recommendations supported with a video from the actual technician. Plan on returning soon to have Value Line Brakes, Spark Plugs and tires as a result in my confidence with the store. Thank You Bill and BMW of West Chester Team. I highly recommend if you drive a BMW. Rich Strickland Jr More
by vwrich
Employees Worked With
August 26, 2024
Bill and team great. I know the service team is top notch and I trust the dealership I know the service team is top notch and I trust the dealership More
by JKELLY1020
Employees Worked With
August 25, 2024
Clean and tidy service department. Good job ! Now being disciplined for a short turn paper? Good job ! Now being disciplined for a short turn paper? More
by neallassociates
August 25, 2024
Everyone is great! ! From scheduling to arrival to communication during service. Only wish is on-site service for detailing. ! From scheduling to arrival to communication during service. Only wish is on-site service for detailing. More
by t.m.roddy2
Employees Worked With
August 25, 2024
Heather is wonderful to deal with. She works with my schedule and takes care of my needs. She’s also very pleasant! She works with my schedule and takes care of my needs. She’s also very pleasant! More
by mams39
August 25, 2024
Victor and Joe Izzi are very special people. They give 100% to every guest. I am grateful and blessed They give 100% to every guest. I am grateful and blessed More
by BUNNY0421
August 24, 2024
Reviews are tricky, because u can give a positive review and down the line have a problem... but, the service I got on this occasion was great.. review and down the line have a problem... but, the service I got on this occasion was great.. More
by michael702
Employees Worked With
August 24, 2024
The service staff continually provides excellent customer service. They always make the entire service experience easy. service. They always make the entire service experience easy. More
by mmccormi1
August 23, 2024
Everything was done timely and professionally with care on the service provided. Thank you again on the service provided. Thank you again More
by PJKIDD
Employees Worked With
