BMW of West Chester

Chris helped resolve my problem promptly. However the problem did cause stress and frustration. A warranties part failure, a repair failure, a lack of loaners, then SLOW part acquisition. However the problem did cause stress and frustration. A warranties part failure, a repair failure, a lack of loaners, then SLOW part acquisition. More

Sales staff is friendly, polite and professional. Very knowledgeable about all aspects of the BMW product. They strive to provide excellent customer service in an efficient and timely manner. I would Very knowledgeable about all aspects of the BMW product. They strive to provide excellent customer service in an efficient and timely manner. I would highly recommend the dealership, and specifically Kyle Murphy, for your next automobile purchase! More

Didn’t care for her customer skills at all. I don’t know why she was assigned but previously I had Joe and he was great very focused and helpful. I don’t know why she was assigned but previously I had Joe and he was great very focused and helpful. More

I have bought and leased BMWs from this dealership for many years. Justice Mogano helped me over the years, making sales and trade-in a smooth and easy process! Very professional, friendly, knowledgeable! many years. Justice Mogano helped me over the years, making sales and trade-in a smooth and easy process! Very professional, friendly, knowledgeable! More

Very professional, accommodates clients, excellent customer service care. Will relinquish their vacation to nake sure you properly taken care of! I am a customer for life! customer service care. Will relinquish their vacation to nake sure you properly taken care of! I am a customer for life! More

Kyle Murphy & Jayson Kirk were extremely helpful. I had a great experience purchasing my BMW! The process was smooth, fast, and straightforward. The sales and finance team were extremely helpful, mak I had a great experience purchasing my BMW! The process was smooth, fast, and straightforward. The sales and finance team were extremely helpful, making everything seamless from start to finish. Highly recommend these two gentlemen as well as the West Chester PA BMW location. More

Courteous, professional service. Attention to detail. Eagerness to please regarding any uncertainties referencing the cars performance Attention to detail. Eagerness to please regarding any uncertainties referencing the cars performance More

Justice is great. Very helpful in retaining my Tag from my old vehicle. Answered all my questions. I will come to West Chester BMW again! Also, I visited the Servi Very helpful in retaining my Tag from my old vehicle. Answered all my questions. I will come to West Chester BMW again! Also, I visited the Service Dept before buying this CPO BMW. Joe and Bill were awesome! They answered my questions about the warranty in depth and put me over the edge in buying this used BMW. Nice job guys! More

Yet another pleasant experience working with Justice. Prompt in responding to questions and had no issue helping me with any of my requests. Indeed, waiting was the hardest part. Once my car was in, Prompt in responding to questions and had no issue helping me with any of my requests. Indeed, waiting was the hardest part. Once my car was in, the process went lightning quick. Thanks again! More