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BMW of West Chester

West Chester, PA

4.8
2,934 Reviews
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1275 Wilmington Pike

West Chester, PA

19382

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Showing 2,934 reviews

March 15, 2025

Heather is so accommodating and helpful. She explain everything in a nice and simple way. More

by padilla.june
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

BMW of West Chester responded

We are delighted to hear Heather provided accommodating and helpful service during your visit. We are pleased she was able to explain the process clearly and simply. Thank you from everyone here at BMW of West Chester!

March 15, 2025

Scott listened to our needs and preferences and did not try to sell us a more expensive vehicle. He was knowledgeable in automotive technology and able to answer all of our questions. I highly recommend Sc More

by Bondon1018
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel D'Asaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Christian Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pendleton King
Mar 17, 2025 -

BMW of West Chester responded

We are delighted to hear Scott Gately provided such attentive and knowledgeable service. It is wonderful to know he was able to answer all of the question you had during your purchase. Thank you for your recommendation and we look forward to seeing you again here at BMW of West Chester!

March 15, 2025

We had a wonderful experience at this dealership. Everyone was friendly and super efficient. We would highly recommend this dealership to anyone looking for a BMW. More

by Jrussell14
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Capparelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 17, 2025 -

BMW of West Chester responded

We are truly gratified you had a friendly and efficient sales experience during your visit. We appreciate your recommendation and look forward to seeing you again here at BMW of West Chester!

March 14, 2025

Lauren Pierce was excellent and Jason made the financing a piece of cake! I got a great car too! More

by tjshopa
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Gibson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Blubello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Pierce/ Snyder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jayson Kirk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

BMW of West Chester responded

We are delighted to hear Jason and Lauren provided excellent service during your visit. It is fantastic to know financing was easy and you are enjoying your new vehicle. Thank you from everyone here at BMW of West Chester!

March 14, 2025

Top notch operation. Salesman was great. Worked with us to get us into exactly what we wanted. Very smooth. Easy to deal with. More

by Dave
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Madden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

BMW of West Chester responded

We are thrilled to hear that you had a top-notch experience with us. Our team, especially our sales staff, strives to provide the best service possible, and it is wonderful to know that we were able to help you find exactly what you wanted smoothly and easily. Thank you for choosing BMW of West Chester!

March 14, 2025

Great service department, friendly and helpful sales staff. Purchased 2 M5's here and will again in the future. More

by WILDEBOERJ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

BMW of West Chester responded

We are thrilled to hear that you had such a positive experience with our service department and sales staff. Thank you for choosing BMW of West Chester and we look forward to your next visit!

March 13, 2025

Heather was amazing. The communication and care provided by her and her team was amazing. More

by DOUGLAS.JETT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

BMW of West Chester responded

We are thrilled to hear that Heather and our service department provided exceptional communication and care during your visit. Thank you for choosing BMW of West Chester and we look forward to seeing you again!

March 13, 2025

Great operation, good communication and updating, courteous and professional. I brought in my 20 old 330i for some recall work and was treated like I brought in my newer car More

by NELSONVR6
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Heather Deritis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

BMW of West Chester responded

We are delighted to hear that you had a positive experience during your service visit. It is great to know that our communication, updates, and professionalism met your expectations. We are especially pleased that you felt well-treated, regardless of the age of your vehicle. Thank you for choosing BMW of West Chester!

March 13, 2025

Scott was very responsive and helpful during my car buying process! He was a pleasure to work with. More

by njabbour29
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Gately
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 13, 2025 -

BMW of West Chester responded

We are thrilled to hear that Scott was responsive and helpful throughout your car buying process. It is wonderful to know he made the experience a pleasure for you. Thank you from everyone here at BMW of West Chester!

March 11, 2025

Always great service and appreciate the communication and work performed by the agents and mechanics More

by TIMOTHYKRALL74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Adinolfi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

BMW of West Chester responded

We are thrilled to hear that you consistently receive great service and appreciate the communication and work from our advisors and technicians. It is wonderful to know we are meeting your expectations. We look forward to continuing to serve you in the future and thank you for choosing BMW of West Chester!

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