Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
BMW of West Chester
West Chester, PA
2,936 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,936 reviews
March 24, 2025
Everyone was so hopefully and friendly . I will and have recommended friends and family .I had great service. I will and have recommended friends and family .I had great service. More
by Msano
Verified CustomerEmployees Worked With
March 24, 2025
Warm and inviting upon entering. Employees very friendly and helpful. Showroom full of vehicles to look at. Very clean. Employees very friendly and helpful. Showroom full of vehicles to look at. Very clean. More
by Karen
March 23, 2025
The dealership was welcoming and business was conducted in a professional manner. It was a pleasant experience. in a professional manner. It was a pleasant experience. More
by 924klg
Employees Worked With
March 22, 2025
Rob had great customer service and easy to work with. Did not waste my time. Did not waste my time. More
by fedelecr
March 22, 2025
Been with the dealership for many years and service has been consistently good and accommodating. been consistently good and accommodating. More
by MORNINGGLORY2654
Employees Worked With
March 22, 2025
Bill consistently provides outstanding service and demonstrates excellent communication skills. His attention to detail and commitment to customer satisfaction are truly appreciated. demonstrates excellent communication skills. His attention to detail and commitment to customer satisfaction are truly appreciated. More
by MRB09
Employees Worked With
March 21, 2025
Justice was an absolute pleasure to work with. He made my experience ordering, purchasing, and picking up my new vehicle very straightforward and smooth. He is very knowledgeable, personable, and He made my experience ordering, purchasing, and picking up my new vehicle very straightforward and smooth. He is very knowledgeable, personable, and professional. I would definitely buy another vehicle through him in the future. More
by Mmitnickmm
Employees Worked With
March 21, 2025
Top notch, professional, premium experience The loaner car was lively Lovely The staff were courteous car was lively Lovely The staff were courteous More
by serge-emile.simpson
March 21, 2025
first interaction with Ms Melissa Gibson on March 13. Very helpful, patient listener, and promise fulfilling. As a long term customer, I appreciated her assistance. Very helpful, patient listener, and promise fulfilling. As a long term customer, I appreciated her assistance. More
by nicholas.papanicolaou
