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BMW of Towson - Service Center

Towson, MD

4.7
387 Reviews

387 Reviews of BMW of Towson - Service Center

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June 24, 2025

Greg Myers does a wonderful job of ensuring I’m well taken care of. Mark Myers does a wonderful job of ensuring my X5 is well taken care of. More

by randihyatt1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Myers, Mark Myers
Jun 25, 2025 -

BMW of Towson responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Towson. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 17, 2025

Excellent service. Jim was great to work with when servicing my vehicle. The whole process was very easy and the work was completed very well. I will be returning for f More

by Jesse.folus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Gugliette
Jun 18, 2025 -

BMW of Towson responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Towson. If you ever need help, just give us a call. Happy motoring!

June 09, 2025

Excellent customer service! Greg was very accommodating, service was done quickly. I highly recommend BMW of Towson. I also love the video of the engine as they do the maintenan More

by mauraiacoboni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Myers
Jun 10, 2025 -

BMW of Towson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

June 06, 2025

Terrance always delivers with spot on service. I so appreciate the quick response and delivery. Bravo to Terrance! More

by Mariale
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terrance Savoy
Jun 10, 2025 -

BMW of Towson responded

Hi Mariale, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 05, 2025

The dealership service center was amazing and top tier. I worked with Chris and he gave an honest estimate and provided me with a rental. The went above and beyond to give me an amazing experience. More

by shananderson3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jun 09, 2025 -

BMW of Towson responded

Hi, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 26, 2025

Courteous staff and most accommodating dealership in Baltimore area. They go above and beyond for a pleasant experience. More

by morrisont1717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
May 27, 2025 -

BMW of Towson responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

May 20, 2025

As a twelve year customer I did not give the service expected and no paperwork More

by Whatever
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris E
May 22, 2025 -

BMW of Towson responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (667) 930-2458. We hope to hear from you.

May 15, 2025

Christopher provided Stella service when I brought my vehicle in to have the windshield replaced More

by Cheond54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
May 18, 2025 -

BMW of Towson responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of Towson. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 13, 2025

The service advisor Nicholas really knows his stuff! !! I felt well informed. The technician was very thorough and made sure I knew about everything going on with my vehicle. More

by Lynn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Ruth
May 16, 2025 -

BMW of Towson responded

Hello Lynn, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

April 21, 2025

Very professional and friendly. Explained everything before starting service. Information regarding potential services for the future and options, The video of service was fantastic More

by marionhall618
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichols
Apr 23, 2025 -

BMW of Towson responded

Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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