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BMW of Towson

Towson, MD

4.7
868 Reviews
Call Dealership (877) 421-3264
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700 Kenilworth Drive

Towson, MD

21204

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868 Reviews of BMW of Towson

June 11, 2024

Vicky made sure we were in and out in less than 2 hours. I despise the dealership experience but she made it enjoyable!! More

by themagicman34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vicky, Lavoi
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Helpful
June 11, 2024

Repair visit. Took longer than expected, but was provided a courtesy car for duration. Overall good experience More

by op
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mickenzie
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Helpful
June 10, 2024

I have been visiting the BMW of Towson since 1993. I have always found the company and it's employee (and technicians) to be helpful and customer centered. They provide excellent and quality work. More

by gikhinmwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian Saylor
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Helpful
June 10, 2024

Great service and prices aren’t too bad. Purchased four vehicles from them. All great service. More

by MajHall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick
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Jun 11, 2024 -

BMW of Towson responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
June 05, 2024

Efficient, great customer service, easy to schedule. Knowledgeable about needs if the car and the owner More

by mac
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
can’t remember
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Jun 07, 2024 -

BMW of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Helpful
June 04, 2024

Thorough in diagnosis and thorough in communication back to owner. I liked video walk through of car condition and repair. Car was washed and clean upon return. More

by sjzito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
Report | Print
Jun 07, 2024 -

BMW of Towson responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Helpful
June 04, 2024

Great service, everything was completed in a timely manner and the waiting area is comfortable. Thank You More

by Ajpilli3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian, James
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Jun 07, 2024 -

BMW of Towson responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Helpful
May 30, 2024

Service was fast, well explained and professional. It is helpful to have walk-in service More

by Suzepennington
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Jun 01, 2024 -

BMW of Towson responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

Helpful
May 29, 2024

My experience at BMW of Towson is always amazing! I bought my BMW X7 in 2022 and ever since, each service representative has been responsive, professional, personable and effective. IF anything was c More

by jacquelinejteaches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christian and Nicolas
Report | Print
May 31, 2024 -

BMW of Towson responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of Towson. Please let us know if there is anything else we can do for you; we are more than happy to help!

Helpful
May 28, 2024

Great dealership. I have been using BMW of Towson since 2004. My service provider, Christopher, is excellent. And very responsive. BMW of Towson is our favorite dealer More

by Naji Rashid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
Report | Print
May 29, 2024 -

BMW of Towson responded

We are pleased to hear you had such a positive experience with us, Naji! Feel free to stop by if you ever need any more help.

Helpful
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