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BMW of The Woodlands

The Woodlands, TX

Overview
Reviews
4.9
1,346 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,346 reviews

September 12, 2022

very easy, pleasant experience buying a new x5 from Jay. 2nd car I have bought here and would recommend More

by sherylrichardson4
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay
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Sep 15, 2022 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of BMW of The Woodlands and we hope to be of service again in the future.

September 10, 2022

Great service and very accommodating. Up front with everything. I recommend them for service. I will be bringing my car back for my future service needs. More

by Sethrfitzgerald
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason service
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Sep 14, 2022 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 08, 2022

Great Customer Service by Braydon! !! His communication was very detailed! Everyone was very helpful. Will definitely be back! More

by Gmeinhart10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braydon
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Sep 12, 2022 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 07, 2022

Braydon was absolutely amazing. I had no idea he was a new addition to BMW of The Woodlands until the end of him finishing my service! He kept me updated and had a great attitude. More

by carleecretin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Braydon, Honza
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Sep 12, 2022 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 02, 2022

First time visit my service provider was Jason it was excellent and professional service. Thank you. More

by Kevin Lauderdale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
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Sep 07, 2022 -

BMW of The Woodlands responded

Hi Kevin, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

Sep 07, 2022 -

Kevin Lauderdale responded

Thank you very much for your professional service. Kevin Lauderdale Klaud1@att.net

August 27, 2022

Pleasant personnel and they kept me informed on progress. Jeff, my advisor, very nice and helpful. More

by Kathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Whitaker
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Sep 01, 2022 -

BMW of The Woodlands responded

Hello Kathy, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 25, 2022

It is always clean and people very friendly and helpful. Reports and followup usually very timely. More

by caroljones
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Wolf
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Aug 31, 2022 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 25, 2022

Over the top exceptional service. James took care of every detail. Love my new BMW!!!! More

by CindyS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James DeGuzman, Sean Engle
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Aug 31, 2022 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

August 25, 2022

The sales process was great, service, not so much. No real lobby for you to sit and work while car is being worked (lacking tables). Promised a loaner car while you car is being worked on and that c More

by mjpartyof4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don't remember
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Aug 31, 2022 -

BMW of The Woodlands responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (936) 776-4610 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

August 24, 2022

Taking your car to BMW North the Woodlands we are always met with great service. I always love that I get my car returned with fresh air in the tires and a clean car interior and exterior. More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Whitaker
Report | Print
Aug 28, 2022 -

BMW of The Woodlands responded

Hi Scott, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Aug 28, 2022 -

BMW of The Woodlands responded

Hi Scott, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

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