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BMW of The Woodlands

The Woodlands, TX

Overview
Reviews
4.9
1,346 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,346 reviews

September 21, 2022

Very responsive to what I was looking for and the features that were important to me. More

by mdlagrange
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max and Sean
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Sep 25, 2022 -

BMW of The Woodlands responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

September 19, 2022

Very friendly efficient staff, easy to schedule apts at your convenience, offer coupons for discount on services. Only negative is loaner cars no longer available which was a great perk. More

by Krenjb61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Honza, Alex,
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Sep 23, 2022 -

BMW of The Woodlands responded

Hi, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (936) 776-4610 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

September 19, 2022

The service was great, and informed me of what other items are needed to be done More

by mstrose01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
can't remember
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Sep 23, 2022 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

September 18, 2022

Not good. Bought a vehicle, next day had steering issues, actually not safe to drive! Returned the car then waited over a week for our deposit to be returned. More

by kandihenry
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
BMW Woodlands
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Sep 22, 2022 -

BMW of The Woodlands responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (936) 776-4610 to discuss what we can do to help.

Sep 22, 2022 -

kandihenry responded

Sure, do you have a Ford Bronco Sport for a great deal?

September 17, 2022

Awesome experience! The service was great and quick! I am definitely a customer for life! More

by dimitragoode
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shameel
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Sep 21, 2022 -

BMW of The Woodlands responded

Hi Dimitragoode, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 15, 2022

The Dealership & Jovi, Service Agent was Very Professional & gave us excellent from A-Z. Very smooth & EZ to deal with More

by mgblanco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jovi
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Sep 19, 2022 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 15, 2022

Jeff was really informative and helpful! ! Giving me an update and checking everything that I requested Thank you so much More

by raul.guzman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff
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Sep 19, 2022 -

BMW of The Woodlands responded

Hi Raul, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 13, 2022

A very pleasant buying experience. Our sales rep, Connor, was prepared and professional. We were able to get through the closing process in record time. My compliments to the closing More

by David
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Connor Spenser
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Sep 17, 2022 -

BMW of The Woodlands responded

Hi David, we are pleased to hear you had such a positive experience with us, Feel free to stop by if you ever need any more help.

September 12, 2022

Good but immediately had an alarm after spending $900+ for service- not sure if that should happ. More

by Twentz3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob
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Sep 15, 2022 -

BMW of The Woodlands responded

Hello, we appreciate you taking the time to leave us this feedback. If you have any further questions, please don't hesitate to reach out!

September 12, 2022

Given how much I purchased my car for, I would not rate my experience a 5 star sadly. Client advisor Arsalan was great from beginning to end however my experience with the guy from finance was terrible. Ex More

by karodriguez
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Arsalan and Joshua
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Sep 15, 2022 -

BMW of The Woodlands responded

Hi, we are deeply disappointed by your experience at BMW of The Woodlands. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (936) 776-4610 to discuss what we can do to help.

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