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BMW of The Woodlands

The Woodlands, TX

Overview
Reviews
4.7
1,075 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,075 reviews

November 04, 2021

Everything went as smooth as possible, Tom listened to my concerns and helped me to resolve them, Thank you for your help! More

by X5isX5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom
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Nov 08, 2021 -

BMW of The Woodlands responded

Hi, it is great to read such wonderful comments about your experience with us! Feel free to stop by if you ever need any more help.

November 02, 2021

I would have given zero stars if I could. I have been trying to get a hold of their finance department for over 2 weeks now. I leave messages no one returns calls. For service appointments they never hav More

by russiansteve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bobbie
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November 02, 2021

The dealership itself was clean and people were distancing especially through this pandemic. The employees were friendly and helpful. More

by rosemary.inc50
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Castro
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November 01, 2021

Matias Vasquez is great to with work . He made our purchase the smoothest. I'm planning to purchase all my autos from Matias More

by Vincent33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matias Vasquez
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October 29, 2021

Very helpful and great customer service. Answered all my questions and took time to explain what was needed More

by lashazzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daunte
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October 29, 2021

The auto collision center had my car for 2 months for a simple finder never. More

by brownq
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ray Lopez Chris Singleton
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Nov 01, 2021 -

BMW of The Woodlands responded

Hi, thank you for bringing this matter to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (936) 776-4610 to discuss what we can do to help. We hope to hear from you.

October 25, 2021

We have been purchasing BMW's from the same salesman for 20 yrs and having them repaired and cared for by the same service writer for 20 yrs.. 20 yrs = many beautiful cars = equals very happy BMW owners !! More

by derwostypc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sales Mark Toups/Service Jeff Whitaker
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Oct 29, 2021 -

BMW of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

October 25, 2021

Service is excellent……Jeff Whitaker is a top rate professional! BMW The Woodlands has exceeded my expectations! More

by BWise1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Whitaker
Report | Print
Oct 29, 2021 -

BMW of The Woodlands responded

Hi, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

October 24, 2021

Great dealership. Everyone is friendly & helpful. We love to stop quite often & browse even when we are not in need of a car at that time. More

by bevlangley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lutz
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Oct 26, 2021 -

BMW of The Woodlands responded

Hi Bevlangley, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at BMW of The Woodlands. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

October 24, 2021

Good, friendly, convenient, needed, available, clean, great, superior, worthy, first class welcome and professional service. More

by lndiaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dante Beyeler
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Oct 26, 2021 -

BMW of The Woodlands responded

Hello Lndiaz, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

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