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BMW of The Woodlands

The Woodlands, TX

4.6
1,021 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,021 reviews

September 10, 2021

My wife and I were very impressed with the dealership and the purchase of a 'new' (preowned) car. Everyone we dealt with were helpful and friendly! More

by docjcw
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim Herbert
Sep 13, 2021 -

BMW of The Woodlands responded

Hello, it means so much to us that you chose our dealership! Thanks for your praise and kind comments about our team. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 06, 2021

My appointment was prompt and the amount of time I was quoted for service was accurate. Friendly and professional. I look forward to future visits. A+ More

by amyjay1_2000
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Whitaker
Sep 08, 2021 -

BMW of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

September 03, 2021

Amazing service! The staff was super friendly and I appreciate that they got me in and out quickly as I was in a time crunch. More

by Natasha
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff, Frankie
Sep 07, 2021 -

BMW of The Woodlands responded

Hi Natasha, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 01, 2021

increíble costumer services , great prices , Atencion , good atmosphere. Paper work like but slow but good in general . I really highly recommended to mi friends More

by Master
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shameel
Sep 04, 2021 -

BMW of The Woodlands responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Drive safe, and we'll see you on the road.

August 31, 2021

This was the best car buying experience. Very helpful and knowledgeable people. Very professional. The sales manager Eric was terrific and explained our options to fit our needs. More

by David N.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ali and Eric
Sep 03, 2021 -

BMW of The Woodlands responded

Hi David, we are pleased to hear you had such a positive experience with us. It means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!

August 31, 2021

Jeff, my service advisor, and Jonathan, my service technician, did a great job getting me in, resolving my problem, and getting me back on the road. More

by jdsmith103051
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Whitaker
Sep 03, 2021 -

BMW of The Woodlands responded

Hi, your comments keep us motivated and working hard for all our guests! We always strive to provide personable and excellent customer service. Thank you for the review!

August 31, 2021

Bobby M. was great throughout the process. Kept me updated and the car was very clean and the price was the quoted amount when I picked It up. Thanks! More

by acamacho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Messer
Sep 03, 2021 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

August 30, 2021

Thanks!!! Happy experience throughout the entire car Thanks!!! Happy experience throughout the entire car buying process. The Client Advisor, Keith goes above and beyond in making sure you have a plea More

by JP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Jeanes
Sep 03, 2021 -

BMW of The Woodlands responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 29, 2021

A complete mess not organized horribly conduct services and can’t ever give you the correct information. They don’t really care either their customer service is un existence. Managers another joke! Won’ More

by Not happy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Manager didn’t give me his name
Sep 03, 2021 -

BMW of The Woodlands responded

Hi, we are deeply disappointed by your experience at BMW of The Woodlands. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (936) 776-4610 -- we hope to hear from you soon. Take care!

August 27, 2021

Professional, courteous, quality, and timely service by Jeff Whitaker and team. Jeff has been my Service Advisor for 20 years and he is the best! More

by rfuller2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Whitaker
Sep 03, 2021 -

BMW of The Woodlands responded

Hi, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

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