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BMW of The Woodlands

The Woodlands, TX

4.6
1,022 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,022 reviews

October 05, 2021

Great Experience! The process went smoothly with no problems at all. Jay Ali, our sales rep, was polite and professional and made us feel comfortable at all times. We'll be back! More

by mwhitmore2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ali
Oct 08, 2021 -

BMW of The Woodlands responded

Hi, it is great to read such wonderful comments about your recent experience with us! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

October 04, 2021

My service representative Jeff Whitaker is an outstanding service representative. He is very thorough on what needs to be done to keep my BMW in the best working order. Jeff also makes it a point to have my More

by cgmartin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Whitaker
Oct 06, 2021 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Oct 06, 2021 -

cgmartin responded

Yes

October 04, 2021

Made a decision on a vehicle within 20min. Almost four hours later I was finally out the door after I decided to put my own temporary tag on at home just so I could get out of there. Finance was a comple More

by cas828
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Malik, Thomas? some mgr
Oct 07, 2021 -

BMW of The Woodlands responded

Hi, thank you for leaving this detailed feedback about your experience with our dealership. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (936) 776-4610 to discuss what we can do to help.

Oct 08, 2021 -

cas828 responded

What at this point could you possibly due? I askes about getting a second key( vehicle only had one) but was basically told too bad that's all you get. So if you didn't want to do something as simple as an extra key what would you possibly do now?

October 01, 2021

Best buying experience ever. Never forced into anything. Keith, you’re a star, highly recommend. BMW @ The Woodlands,Tx More

by Andre Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith
Oct 05, 2021 -

BMW of The Woodlands responded

Hi Andre, thank you for your kind review; we are happy to pass along your comments to Keith here at BMW of The Woodlands! If you have any further questions, please give us a call. We're always happy to help! Take care!

October 01, 2021

Excellent service from everyone at BMW of the Woodlands. In particular, Honza Hajicek is very knowledgeable and always provide outstanding service. More

by Griselle Díaz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Honza Hajicek
Oct 05, 2021 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 01, 2021

BMW of The Woodlands is the best! They go beyond to keep customers happy and informed of their customer's car while in their service dept. Excellent communications and supplying loaner cars! Recommended hig More

by jmlea58
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Honza Hajicek
Oct 05, 2021 -

BMW of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 29, 2021

David is great. Such a nice guy and very attentive. Will continue to buy from him for years to come. More

by Michelle_mml
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DAVID QUINTANILLA
Sep 30, 2021 -

BMW of The Woodlands responded

We appreciate you taking the time to leave us a response. Thank you so much for being one of our valued guests and we look forward to your next visit!

September 24, 2021

Have done a good job on warranty work but for other job quotes too high. More

by jmikew47
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thom
Sep 27, 2021 -

BMW of The Woodlands responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 22, 2021

Pham T. takes good care of everything. The service was excellent! Thank you for the pleasant experience. More

by Roslyn
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Pham T.
Sep 27, 2021 -

BMW of The Woodlands responded

Hi Roslyn, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

September 21, 2021

Misty is the one to see if you want impeccable service. She is a delight with extensive knowledge of all of BMWs current offerings. I’ll be back when the new body styles come out to see her! More

by DillonB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty
Sep 26, 2021 -

BMW of The Woodlands responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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