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BMW of The Woodlands

The Woodlands, TX

Overview
Reviews
4.6
1,022 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,022 reviews

December 11, 2021

Dishonest, lied, crashed bumper while they were fixing car tried to pretend it was there More

by kate.pierce12
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tom, Jimmy not good, Frank very helpful
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Dec 13, 2021 -

BMW of The Woodlands responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (936) 776-4610 to discuss what we can do to help.

December 11, 2021

Awesome place salesman was very good and helpful was a quick buy and easy thanks More

by Vicpoor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Damian , Sydney Thorp
Report | Print
Dec 13, 2021 -

BMW of The Woodlands responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

December 09, 2021

My car sat at the dealer for 11 days. They had the part needed, but couldn't tell me when it would be completed. I was told they were repairing cars that came in after mine. I picked it up and took it to a More

by Ccleghorn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bob Jenkins
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December 09, 2021

The service was fast and they were courteous. Clean waiting area and social distance seating. More

by Cecilia Brenner
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thong
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Dec 13, 2021 -

BMW of The Woodlands responded

Hi Cecilia, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk. Safe travels!

December 08, 2021

Sales was just ok, the help afterwards was and is horrible. The phone system stinks and the receptionist (male) is rude and trys to overtalk you. Then transfers you to a department that you ha e no d More

by Rudeboy8
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sydney Thorp
Report | Print
Dec 13, 2021 -

BMW of The Woodlands responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (936) 776-4610. We hope to hear from you soon.

December 03, 2021

I always have a great experience here. I wouldn't want to go anywhere else. Dante was so very helpful and knowledgeable. I will request him from now on. Thank you. More

by Gimckee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dante service Dept excellent
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Dec 07, 2021 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 02, 2021

I got great service from Tom Pham. He went out of his way to make sure I received what I needed. More

by kennington.steve
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Pham
Report | Print
Dec 06, 2021 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

December 01, 2021

Thank you Jay Ali for your help in purchasing my BMW and for going the extra mile to make us feel comfortable. Also, Joshua in finance made everything run smoothly. More

by sgutierrez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ali
Report | Print
Dec 06, 2021 -

BMW of The Woodlands responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at BMW of The Woodlands! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 30, 2021

While searching online for used cars, I found a listing at BMW of The Woodlands for a vehicle I was interested in. Based on my previous research, the listed "no haggle" price was a fair price pending my c More

by nstep
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty Matte, Joshua
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Dec 03, 2021 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

November 27, 2021

Alex was very helpful with purchasing my car. I will definitely work with him again in future. More

by olsonmorales
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Castro
Report | Print
Dec 02, 2021 -

BMW of The Woodlands responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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