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BMW of The Woodlands

The Woodlands, TX

4.7
1,076 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,076 reviews

February 23, 2022

Have always had good service from my service counceller. Fortunately no major problems with car More

by adele.robins@yahoo.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thom
Feb 26, 2022 -

BMW of The Woodlands responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 23, 2022

Jay helped us with the purchase of a new vehicle and it was good experience. I feel like he worked and did his best for us. More

by suzcates
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ali, Josh Armenti and Logan Harvey
Feb 26, 2022 -

BMW of The Woodlands responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 20, 2022

It was a very nice facility, and Shameel helped us with all our questions. He was very attentive and detail oriented towards our needs. He was very knowledge about all the latest advancements in cars and i More

by jahanlodhi
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mr Shameel
Feb 22, 2022 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 18, 2022

Excellent service provided to conduct annual maintenance and some other repairs. Honest pricing and transparency where very appreciated. More

by m_rosales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 21, 2022 -

BMW of The Woodlands responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

February 18, 2022

Recall under warranty. Timely courteous service. All work explained. Ride home and back. Met expectation. More

by ghyelde
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alex
Feb 21, 2022 -

BMW of The Woodlands responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

February 18, 2022

The people are not friendly, some of them don't even speak. Keep you waiting for hours. More

by Robert.Charles
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Bobby
Feb 21, 2022 -

BMW of The Woodlands responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us at (936) 776-4610 if you ever need anything. Be safe on the road!

February 17, 2022

After Driving 4 hours to look at a vehicle, I was pleased with the service and customer service we got. Matias Vasquez our client Advisor was great , he did everything right. I must say this is one of the be More

by t.pugh
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matias Vasquez, Ronald Mitchison Jr
Feb 19, 2022 -

BMW of The Woodlands responded

Hello, thank you for taking the time to share your feedback with us. We are pleased to hear you had such a positive experience with us! Feel free to stop by if you ever need any more help.

February 16, 2022

My experience was excellent. My salesman, Joshua was pleasant, knowledgeable, and straightforward. That paperwork process was fast smooth and efficient. I would recommend them More

by ken
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joshua my sales guy, I don't remember his last name.
Feb 18, 2022 -

BMW of The Woodlands responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 16, 2022

From buying a car (in my case 2 last year) to returning for maintenance, everything at BMW of Houston in the Woodlands is incomparable to any other dealer I have used. They are friendly, knowledgeable, on More

by steven.dykes
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby
Feb 18, 2022 -

BMW of The Woodlands responded

Hi Steven, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

February 15, 2022

Sold warranty that vehicle does not need bmw refuses to give my back $4000.00 Managers refuse to call me Company refuses to give me any info After take your money don’t want anything to do with u More

by T
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Malik loan officer
Feb 18, 2022 -

BMW of The Woodlands responded

Hi, thank you for taking the time to leave us feedback. Please call our General Manager at (936) 776-4610 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

Feb 18, 2022 -

T responded

If the managers would call me back that would greatly appreciated. But called for week left numerous messages you guys REFUSE to call me back!!

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