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BMW of The Woodlands

The Woodlands, TX

4.6
1,023 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,023 reviews

January 29, 2022

The whole process was painless. Simple to manage and comfortable surroundings while you wait for your car. More

by laing.moray
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot recall
Feb 02, 2022 -

BMW of The Woodlands responded

Hi Laing, thank you for sharing your positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

January 29, 2022

I always have the best service whenever my vehicle needs attention. Jeff is very considerate of my time and keeps me informed. Bonus points this last visit receiving a video from the technician with the ins More

by maritum08
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Whitaker
Feb 02, 2022 -

BMW of The Woodlands responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

January 27, 2022

We arrived at the dealership and was approached by Joe or Joseph and requested what type of vehicle and Price range we were looking for Joe left to look for a vehicle in our price range and he never returned More

by dwm7655
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James DeGomez
Jan 31, 2022 -

BMW of The Woodlands responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. We are always more than happy to assist you if anything else comes up. Take care!

Jan 31, 2022 -

dwm7655 responded

Respond: not all your Staff was Polite your managers also needed to take Management classes. Thank you to future customers no matter how much the spend on a BMW. The BMW North has better manners and Management. We will not be doing Business with your location anymore. Doanld and Maria Miller

January 27, 2022

Everyone was professional, friendly and went out of their way to make sure I was informed of when my vehicle would be ready. Dante and Honza are the best at customer satisfaction! More

by dbljones
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Honza and Dante
Jan 31, 2022 -

BMW of The Woodlands responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. We are always more than happy to assist you if anything else comes up. Take care!

January 26, 2022

This dealership was prompt and quick every time I had my car serviced. They were very informative and sent videos of anything that needed action on my car. Very pleased with the service. More

by Kristine
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Jenkins
Jan 29, 2022 -

BMW of The Woodlands responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 25, 2022

I have purchased all of my BMers and even a Mini Cooper from this dealership More

by jgibson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Pham
Jan 27, 2022 -

BMW of The Woodlands responded

Hello, it means so much to us that you chose our dealership! Thank you, and have a fantastic day!

January 23, 2022

Took the vehicle is for its first service. Spent 2.5 hrs sitting in the waiting service area. Some places this is a comfortable location to wait. Unfortunately, this is not one of those places. More

by maiseymt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dante
Jan 28, 2022 -

BMW of The Woodlands responded

Hi, we appreciate you taking the time to respond. The staff at BMW of The Woodlands take our reviews very seriously. If you are willing, please call our General Manager at (936) 776-4610 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.

January 21, 2022

Representative Jeff did an outstanding job assisting me with great customer service on the visit. More

by Driahks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery W
Jan 25, 2022 -

BMW of The Woodlands responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Have a great day!

January 19, 2022

Everything was great and Misty was fantastic in helping find the perfect car for our family. She asked several questions to help narrow the list, because I was everywhere and didn’t really know exactly was More

by dgsorensen35
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Misty, Malik
Jan 21, 2022 -

BMW of The Woodlands responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. Your recommendation means so much to us and we're so happy to have earned it. Have a great day!

January 18, 2022

Very pleased with the service received from The Woodlands BMW and from Service Writer, Teri. More

by MarianWalters
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teri
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