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BMW of The Woodlands
The Woodlands, TX
1,076 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,076 reviews
April 07, 2022
I had a 1pm appointment for an oil change. I arrived a few minutes early and did not leave until 3:50! Without a car wash and without paperwork. At no time during this 3 hr oil change did a I arrived a few minutes early and did not leave until 3:50! Without a car wash and without paperwork. At no time during this 3 hr oil change did anyone come in to speak with me. I got all my information about the progression of my car by going into the service area and asking. I know they were trying to expedite my check out, but, I left thinking my car was okay only to later receive an estimate for over 3000 for work needed. I wondered where was the service manager? Do you have a service manager? It seems someone should have been checking in with the people in the waiting area to insure they were being helped. In fairness I have never had a bad experience here before. But three hours for an oil change!! I purchased the 199.00 three year oil change special, but will I use it? Maybe. Three hours is a long time waiting in a lobby for a simple oil change. Honza, who I have had before ( not this time) did stop to say hello. IF I return I will ask for him. Very friendly and professional. More
by Barb
Employees Worked With
John and Joseph briefly. Nice guys but probably understaffed
April 05, 2022
Guy that checked me in to service was really nice. Overall a way better experience from my initial one Overall a way better experience from my initial one More
by abdoubayo
Employees Worked With
Young black man that got me a service tech really made me feel welcome and changed my whole impression from the last visit.
April 04, 2022
Tim did a great job of keeping us informed of the status of our car build and what we needed to do. The buying process was smooth and efficient. Thanks! of our car build and what we needed to do. The buying process was smooth and efficient. Thanks! More
by mcdonaldck
Employees Worked With
Tim Herbert
March 29, 2022
I brought my 3 month old BMW in for a new tire because it had a screw embedded in it. I did acquire the tire plan at time of purchase which is well worth the money! BMW of The Woodlands got me in quickly had a screw embedded in it. I did acquire the tire plan at time of purchase which is well worth the money! BMW of The Woodlands got me in quickly and I now have a new tire. The process took longer than was quoted but that had to do with the third party's approval process and was not the fault of the service center. I really appreciated how quickly they changed the tire once approval was granted and the complete courtesy car wash I received. I do agree with some people that the waiting area could be nicer and have some more amenities for a luxury car dealership. Our other car is an Audi and Sewell makes their waiting area very accommodating. More
by Amblock
Employees Worked With
Alex
March 29, 2022
My car was taking into the dealer for a specific Noise sound coming from the vehicle, after paying $2200, I left with a louder noise on my vehicle. sound coming from the vehicle, after paying $2200, I left with a louder noise on my vehicle. More
by Shakeena Gaillard
Employees Worked With
Robert Jenkins
