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BMW of The Woodlands

The Woodlands, TX

4.6
1,023 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,023 reviews

February 03, 2022

Tom Thong is a pleasure to have as our consultant. No nonsense, to the point and delivers what he says. Great Ambassador for BMW of The Woodlands. More

by claus.schensema
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Thong
Feb 07, 2022 -

BMW of The Woodlands responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. We are always more than happy to assist you if anything else comes up. Take care!

February 03, 2022

Dante was a very helpful and knowledgeable service advisor! I will return for future service needs. More

by gobani66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dante B
Feb 07, 2022 -

BMW of The Woodlands responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. We are always more than happy to assist you if anything else comes up. Take care!

February 03, 2022

I could not be happier with the service and help I received from David Q and everyone else I interacted with. David was more than helpful, extremely knowledgeable, and incredibly genuine. More

by Chris.krszjzaniek
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Quintanilla and Misty
Feb 07, 2022 -

BMW of The Woodlands responded

Hello, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. We are always more than happy to assist you if anything else comes up. Take care!

February 02, 2022

I always loved the dealership and my BMW but when I went to inquire about turning in my lease and getting another one I was told that they didn't have any cars. Nobody has cars; however, they didn't even o More

by montyshery
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron McCormick, Sales (who is a jerk) and Bobby in service (who was great)
Feb 07, 2022 -

BMW of The Woodlands responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (936) 776-4610 so we can work towards a resolution. We look forward to hearing from you. Take care!

February 01, 2022

Great customer service consistently every time that I have to go. Dante is always responsive and keeps me updated on the progress and if anything changes. More

by Alex S
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dante
Feb 06, 2022 -

BMW of The Woodlands responded

Hi Alex, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 01, 2022

I have needed to take the care back several times due to a problem with the GPS screen. The customer service rep was very helpful cooperative. More

by DocSingh
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby
Feb 06, 2022 -

BMW of The Woodlands responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 31, 2022

The service department is always very professional and very thorough. I always have a pleasant experience when I’m there! More

by Ben Harvey
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeffery Whitaker
Feb 03, 2022 -

BMW of The Woodlands responded

Hi Ben, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

January 31, 2022

This was my first time at this dealership as I purchased my car used elsewhere. Service was as expected. More

by drcdds
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Teri
Feb 03, 2022 -

BMW of The Woodlands responded

Hi, thank you for taking the time to leave a review for us at BMW of The Woodlands. We're happy we could meet your expectations! If you ever need help, just give us a call. Happy motoring!

January 31, 2022

Comprehensive service and quality results usually completed on time. Customer must first order necessary parts that are outside usual consumables More

by Gabrielle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bob Jenkins
Feb 04, 2022 -

BMW of The Woodlands responded

Hi Gabrielle, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

January 30, 2022

Very professional. Beautiful dealership. I was well taking care of. I know where to go for anything car related. More

by borissiakam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Donte
Feb 03, 2022 -

BMW of The Woodlands responded

Hi, thank you for sharing your positive experience! If you need more help, our team is available to talk -- safe travels!

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