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BMW of The Woodlands

The Woodlands, TX

4.7
1,077 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,077 reviews

April 28, 2022

Tom Pham and Honza Hajicek were both great! It's rare that I wait at the dealership while my car is being serviced but the work was completed quickly and they set me up to watch Formula One qu More

by aarongcarlson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Pham and Honza Hajicek
April 28, 2022

My service rep Alex remembered myself and my car from months ago, which is always nice and he took care of all of my needs and told me what time it would be done and it was done at that time! Great ex More

by ttallchick
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex Ramirez
April 26, 2022

No issues at all with how BMW of The Woodlands handled this service visit for a warranty repair to my air conditioner. Service representative was efficient and kept me up to date on the status of my repa More

by RFL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Jenkins
Apr 30, 2022 -

BMW of The Woodlands responded

Hello, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 25, 2022

My service advisor always goes the extra mile. No loaner cars is a negative though. More

by gallatinkd
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bobby Messer
April 25, 2022

Everyone was extremely friendly and the service was excellent. My salesperson Colyn was very helpful. More

by Julia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colyn
April 22, 2022

I had great experience with service team. It was my first time servicing my car here . The advisor was honest I’m definitely going back to this dealer. More

by Marlene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Jenkins
April 22, 2022

Great experience and willingness to take time with me to ensure I got the perfect car for my needs. I absolutely LOVE the ride and luxury of my new BMW! This is my first BMW and I'm certain it won't be my More

by JL-BMWOWNER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Colyn Howard & Ronald Mitchison
Apr 25, 2022 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2022

Excellent customer service and made the car ordering process easy. Highly recommend for ordering you next car! More

by Laurel Browning
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Engle
Apr 25, 2022 -

BMW of The Woodlands responded

Hello Laurel, it means so much to us that you chose our dealership! We appreciate your recommendation of BMW of The Woodlands and we hope to be of service again in the future.

April 21, 2022

Great service, consistently delivered. Always accommodating. Definitely my go to for BMW service work. I have no complaints. More

by mav10
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Messer
Apr 25, 2022 -

BMW of The Woodlands responded

Hi, your comments keep us motivated and working hard for all our guests! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 20, 2022

Customer service is very poor. Mangers never pick up or answer the phone. I have been trying to resolve an issue with them since January and it's now April. What they promised in w More

by Mx3
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Ronnie, Malik, Lutz
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