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BMW of The Woodlands
The Woodlands, TX
1,077 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,077 reviews
April 28, 2022
Tom Pham and Honza Hajicek were both great! It's rare that I wait at the dealership while my car is being serviced but the work was completed quickly and they set me up to watch Formula One qu It's rare that I wait at the dealership while my car is being serviced but the work was completed quickly and they set me up to watch Formula One qualifying. More
by aarongcarlson
Employees Worked With
Tom Pham and Honza Hajicek
April 28, 2022
My service rep Alex remembered myself and my car from months ago, which is always nice and he took care of all of my needs and told me what time it would be done and it was done at that time! Great ex months ago, which is always nice and he took care of all of my needs and told me what time it would be done and it was done at that time! Great experience all around. More
by ttallchick
Employees Worked With
Alex Ramirez
April 26, 2022
No issues at all with how BMW of The Woodlands handled this service visit for a warranty repair to my air conditioner. Service representative was efficient and kept me up to date on the status of my repa this service visit for a warranty repair to my air conditioner. Service representative was efficient and kept me up to date on the status of my repair. Issue I have is that this is the third time I have had to take my 2019 X5 back for air conditioner warranty repairs. They replace a part and then 6 to 9 months later the unit has lost all refrigerant and I have to come back for a different a/c part to be replaced. I can only surmise that there are multiple design/manufacturing faults in my a/c unit or the service technicians have been unable to find the root cause of the issue More
by RFL
Employees Worked With
Robert Jenkins
April 22, 2022
I had great experience with service team. It was my first time servicing my car here . The advisor was honest I’m definitely going back to this dealer. It was my first time servicing my car here . The advisor was honest I’m definitely going back to this dealer. More
by Marlene
Employees Worked With
Robert Jenkins
April 22, 2022
Great experience and willingness to take time with me to ensure I got the perfect car for my needs. I absolutely LOVE the ride and luxury of my new BMW! This is my first BMW and I'm certain it won't be my ensure I got the perfect car for my needs. I absolutely LOVE the ride and luxury of my new BMW! This is my first BMW and I'm certain it won't be my last! More
by JL-BMWOWNER
Employees Worked With
Colyn Howard & Ronald Mitchison
April 20, 2022
Customer service is very poor. Mangers never pick up or answer the phone. I have been trying to resolve an issue with them since January and it's now April. What they promised in w Mangers never pick up or answer the phone. I have been trying to resolve an issue with them since January and it's now April. What they promised in writing is not honored. Notice how they only respond to 5 star reviews on this site. If they don't resolve the matter as promised I am going to escalate this to the HQ of Auto Nation and file a complaint with BMW. Customer service resolution is not rocket science. More
by Mx3
Employees Worked With
Ronnie, Malik, Lutz
