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BMW of The Woodlands

The Woodlands, TX

4.7
1,107 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,107 reviews

June 30, 2022

Greeted as we walked in door. Big plus for us who haven’t bought a new car in 10 years! More

by Tbooth411
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Ali
Jul 02, 2022 -

BMW of The Woodlands responded

Hello, it means so much to us that you chose our dealership! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 27, 2022

BMW the Woodlands and specifically my advisor Jeff Whitaker always go above and beyond when servicing my vehicle. Mr. Whitaker and team are helpful in explaining my options and finding the appropriate More

by thecarterway
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Whitaker
Jun 29, 2022 -

BMW of The Woodlands responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 27, 2022

Good same day service from the service department. While the inspection and services offered resulted in clear picture of what needs to be done, the elevated prices quoted are not in line with other More

by marc_thompson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Wolf
Jun 29, 2022 -

BMW of The Woodlands responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

June 25, 2022

I received Excellent Service from the BMW service department. My Advisor was great and took good care of me. Great communication. More

by Shaunmarshall5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Neil Maddox the GM and Joe in Service
Jun 28, 2022 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 20, 2022

Joe Wolf my service technician. Was first class in answering my questions. Getting the work actioned and communicated/approved with the extended warranty company. Highly recommend u More

by claus.schensema
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joe Wolf
Jun 21, 2022 -

BMW of The Woodlands responded

Hi Claus, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk -- safe travels!

June 17, 2022

Quick service and quality work. Sometimes there are delays when ordering parts which can be frustrating but quality work when complete More

by Gabrielle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Jenkins
Jun 20, 2022 -

BMW of The Woodlands responded

Hi Gabrielle, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 16, 2022

Their website had an accurate description of vehicles they had on the lot, which was important. The used cars were super clean, they really went the extra mile there. Great customer service, quick transa More

by Stacey M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mazen “Max” Mhaid
Jun 17, 2022 -

BMW of The Woodlands responded

Hi Stacey, it is great to read such wonderful comments about your recent experience with us! Thank you so much for being one of our valued guests and we look forward to your next visit!

June 13, 2022

Jeff always presents professional attention to my car and it’s required maintenance. He kept me informed of recommended repairs and let me make the decisions needed at this time to safely keep my car in wor More

by k2west
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Whitaker
Jun 14, 2022 -

BMW of The Woodlands responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

June 13, 2022

Had a great experience during my visit. I was greeted immediately upon my arrival by the Jan service consultant who I aligned with on the service I had scheduled. He took a look at the reco More

by matt.knight
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan Hajicek
Jun 14, 2022 -

BMW of The Woodlands responded

Hi Matt, we're happy to hear you had such a positive experience with our team! Thank you so much for your feedback! We hope you have a great day!

June 11, 2022

Made my appointment to bring my car in for service and was promptly taken care of. More

by amoore@paracct.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
Jun 12, 2022 -

BMW of The Woodlands responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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