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BMW of The Woodlands
The Woodlands, TX
1,023 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,023 reviews
April 04, 2022
Tim did a great job of keeping us informed of the status of our car build and what we needed to do. The buying process was smooth and efficient. Thanks! of our car build and what we needed to do. The buying process was smooth and efficient. Thanks! More
by mcdonaldck
Employees Worked With
Tim Herbert
March 29, 2022
I brought my 3 month old BMW in for a new tire because it had a screw embedded in it. I did acquire the tire plan at time of purchase which is well worth the money! BMW of The Woodlands got me in quickly had a screw embedded in it. I did acquire the tire plan at time of purchase which is well worth the money! BMW of The Woodlands got me in quickly and I now have a new tire. The process took longer than was quoted but that had to do with the third party's approval process and was not the fault of the service center. I really appreciated how quickly they changed the tire once approval was granted and the complete courtesy car wash I received. I do agree with some people that the waiting area could be nicer and have some more amenities for a luxury car dealership. Our other car is an Audi and Sewell makes their waiting area very accommodating. More
by Amblock
Employees Worked With
Alex
March 29, 2022
My car was taking into the dealer for a specific Noise sound coming from the vehicle, after paying $2200, I left with a louder noise on my vehicle. sound coming from the vehicle, after paying $2200, I left with a louder noise on my vehicle. More
by Shakeena Gaillard
Employees Worked With
Robert Jenkins
March 28, 2022
Although we started off well, my ordering a car was very rocky so the dealership went on to correct the situation by giving me a new sales person named Conner. He is a stellar person who helped me as best h rocky so the dealership went on to correct the situation by giving me a new sales person named Conner. He is a stellar person who helped me as best he was allowed! Correcting a miss step by the dealer is important because mistakes can happen More
by la3355
Employees Worked With
Conner
March 27, 2022
BMW of The Woodlands has alway provided excellent services for two BMW’s I have owned. Kudos to Jeff Whitaker, service advisor and Neil Maddox for all they do to make owning a BMW great from initial services for two BMW’s I have owned. Kudos to Jeff Whitaker, service advisor and Neil Maddox for all they do to make owning a BMW great from initial purchase on towards the next BMW they will own. And there have been several BMW Genius employees who helped. I have owned many cars since my first in 1950 and my BMW’s have been the best thanks to BMW, Jeff Whitaker and Neil Madox. More
by I4 soon I hope
Employees Worked With
Jeff Whitaker, Warren Dennis (sadly now deceased) and Neil Maddox.
March 27, 2022
My service advisor was horrible didn’t return calls didn’t receive any updates on service and tried to charge me unnecessary additional labor hours didn’t receive any updates on service and tried to charge me unnecessary additional labor hours More
by jeresajacobs
Employees Worked With
Joesph Wolf
