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BMW of The Woodlands
The Woodlands, TX
1,023 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,023 reviews
April 14, 2022
Great place to purchase a vehicle! Sean made it painless and he was very knowable. I saw car online and tapped button to see if available and within minutes Syed messaged me back to Sean made it painless and he was very knowable. I saw car online and tapped button to see if available and within minutes Syed messaged me back to make appointment Carfax available when looking online is great but our salesman Sean knew everything about this vehicle and he made us feel comfortable with committing to our choice More
by RG Wooten
Employees Worked With
Sean Engle
April 14, 2022
The staff at The Woodlands BMW were very friendly and efficient. Our advisor, Alejandro Ramirez was our took great care of us and our vehicle. He was very professional and responsive through our commun efficient. Our advisor, Alejandro Ramirez was our took great care of us and our vehicle. He was very professional and responsive through our communication via emails and texting. The facility and surrounding are very clean. More
by coramburns
Employees Worked With
Alejandro Ramirez
April 11, 2022
I did not end up buying from this dealership because they didn't have the vehicle I ended up wanting. The management staff was great and Timothy Herbert was my sales man. He was very helpful and very knowled didn't have the vehicle I ended up wanting. The management staff was great and Timothy Herbert was my sales man. He was very helpful and very knowledgeable about the M550i I was interested in. He is a true professional and I will be back to buy my next vehicle from him! More
by kyscraper
Employees Worked With
Timothy Herbert
April 10, 2022
I had the best experience at BMW of the Woodlands. Arsalan and the whole team made my car buying experience the smoothest yet! Im 3 hours away and relayed on texts and email a ton. Arsalan answered ev Arsalan and the whole team made my car buying experience the smoothest yet! Im 3 hours away and relayed on texts and email a ton. Arsalan answered every question and sent any picture and video i asked! Thank you so much for this. I will definitely not hesitate to come back again!! More
by ROXANNE.SAUCEDO13
Employees Worked With
Arsalan Hussain
April 07, 2022
I had a 1pm appointment for an oil change. I arrived a few minutes early and did not leave until 3:50! Without a car wash and without paperwork. At no time during this 3 hr oil change did a I arrived a few minutes early and did not leave until 3:50! Without a car wash and without paperwork. At no time during this 3 hr oil change did anyone come in to speak with me. I got all my information about the progression of my car by going into the service area and asking. I know they were trying to expedite my check out, but, I left thinking my car was okay only to later receive an estimate for over 3000 for work needed. I wondered where was the service manager? Do you have a service manager? It seems someone should have been checking in with the people in the waiting area to insure they were being helped. In fairness I have never had a bad experience here before. But three hours for an oil change!! I purchased the 199.00 three year oil change special, but will I use it? Maybe. Three hours is a long time waiting in a lobby for a simple oil change. Honza, who I have had before ( not this time) did stop to say hello. IF I return I will ask for him. Very friendly and professional. More
by Barb
Employees Worked With
John and Joseph briefly. Nice guys but probably understaffed
April 05, 2022
Guy that checked me in to service was really nice. Overall a way better experience from my initial one Overall a way better experience from my initial one More
by abdoubayo
Employees Worked With
Young black man that got me a service tech really made me feel welcome and changed my whole impression from the last visit.
