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BMW of The Woodlands
The Woodlands, TX
1,023 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 1,023 reviews
April 22, 2022
I had great experience with service team. It was my first time servicing my car here . The advisor was honest I’m definitely going back to this dealer. It was my first time servicing my car here . The advisor was honest I’m definitely going back to this dealer. More
by Marlene
Employees Worked With
Robert Jenkins
April 22, 2022
Great experience and willingness to take time with me to ensure I got the perfect car for my needs. I absolutely LOVE the ride and luxury of my new BMW! This is my first BMW and I'm certain it won't be my ensure I got the perfect car for my needs. I absolutely LOVE the ride and luxury of my new BMW! This is my first BMW and I'm certain it won't be my last! More
by JL-BMWOWNER
Employees Worked With
Colyn Howard & Ronald Mitchison
April 20, 2022
Customer service is very poor. Mangers never pick up or answer the phone. I have been trying to resolve an issue with them since January and it's now April. What they promised in w Mangers never pick up or answer the phone. I have been trying to resolve an issue with them since January and it's now April. What they promised in writing is not honored. Notice how they only respond to 5 star reviews on this site. If they don't resolve the matter as promised I am going to escalate this to the HQ of Auto Nation and file a complaint with BMW. Customer service resolution is not rocket science. More
by Mx3
Employees Worked With
Ronnie, Malik, Lutz
April 18, 2022
The car purchased is as described, very professional salespeople ! First online purchase & I am very happy with the whole experience . Car was transported here to western NY state , arrived early & in p salespeople ! First online purchase & I am very happy with the whole experience . Car was transported here to western NY state , arrived early & in perfect condition! Very satisfied with the entire experience ! More
by lynnteculver
Employees Worked With
Colyn Howard
April 18, 2022
Service Representative (John Westrup) was very professional and helpful. Car service took longer than anticipated but John drove me to my doctors appointment as the shuttle was not available. Th professional and helpful. Car service took longer than anticipated but John drove me to my doctors appointment as the shuttle was not available. Thanks John. More
by barrilleauxuk
Employees Worked With
John Westrup
