BMW of The Woodlands
The Woodlands, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Honza is very professional, knowledgeable, and good at balancing customer and dealer needs. He is a pleasure to work with, always delivers and is fair. My X5 is in great mechanical condition. Thanks Honza balancing customer and dealer needs. He is a pleasure to work with, always delivers and is fair. My X5 is in great mechanical condition. Thanks Honza. More
I went to 20k oil change with an online reservation on place. Upon arrival I was notified about a software update. Whole process took 3.5 hours. Everybody in the waiting room complained about more than us place. Upon arrival I was notified about a software update. Whole process took 3.5 hours. Everybody in the waiting room complained about more than usual wait time. More
Tom Pham and Honza Hajicek were both great! It's rare that I wait at the dealership while my car is being serviced but the work was completed quickly and they set me up to watch Formula One qu It's rare that I wait at the dealership while my car is being serviced but the work was completed quickly and they set me up to watch Formula One qualifying. More
My service rep Alex remembered myself and my car from months ago, which is always nice and he took care of all of my needs and told me what time it would be done and it was done at that time! Great ex months ago, which is always nice and he took care of all of my needs and told me what time it would be done and it was done at that time! Great experience all around. More
No issues at all with how BMW of The Woodlands handled this service visit for a warranty repair to my air conditioner. Service representative was efficient and kept me up to date on the status of my repa this service visit for a warranty repair to my air conditioner. Service representative was efficient and kept me up to date on the status of my repair. Issue I have is that this is the third time I have had to take my 2019 X5 back for air conditioner warranty repairs. They replace a part and then 6 to 9 months later the unit has lost all refrigerant and I have to come back for a different a/c part to be replaced. I can only surmise that there are multiple design/manufacturing faults in my a/c unit or the service technicians have been unable to find the root cause of the issue More