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BMW of The Woodlands

The Woodlands, TX

4.6
1,023 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,023 reviews

May 16, 2022

Was there for service of my vehicle. Good customer service I got my vehicle back in agreed time More

by Vinayak.bobhate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bobby Messer
May 18, 2022 -

BMW of The Woodlands responded

Hi Vinayak, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

May 15, 2022

Our Service Advisor, Mr. Alex Ramirez, provided top notch customer service which we appreciated very much. More

by Southwestgroup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mr. Alex Ramirez
May 13, 2022

The dealership was very clean and friendly. I had almost a four hour wait instead od two. I had front breaks and pads put on my car. Nice waiting area, but there were no outlets available fo More

by jan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John
May 12, 2022

BMW of The Woodlands were professional and courteous, dealing with my client advisor James De Guzman was a pleasure. The vehicle was exactly as advertised, ready on time and a smooth transaction with th More

by tetasus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James de Guzman
May 13, 2022 -

BMW of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

May 09, 2022

No better Service department - BMW The Woodlands knocks it out of the park every time. I wouldn't take my vehicle any place else. More

by jkburgon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Honza
May 09, 2022

Dealing with BMW Woodlands was an experience that made my situation so much easier to handle and deal with. Alex, in your customer service department was informative and great to deal with. He was honest, co More

by Joe7631
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex
May 06, 2022

Great customer service. Mr. Swinney did a great job from the moment we arrived by attending us properly till we drove out with a new vehicle. More

by Roy/Olivia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph Swinney
May 03, 2022

Courteous, professional, answered my questions, timely, honest, personable, thank you for taking the time to explain the service More

by jennlspill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan
May 02, 2022

Always professional and knowledgeable. Very kind and caring people . Love Jeff Whitaker!!!! We have owned BMW for 20 years and this is our place ! More

by jmikojan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff Whitaker
May 05, 2022 -

BMW of The Woodlands responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

May 02, 2022

You had my car for almost 3 weeks for maintenance and a minor warranty covered issue. No clue why it would take that long. You were also supposed to take care of a minor insurance covered claim but your re More

by bo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joseph
May 05, 2022 -

BMW of The Woodlands responded

Hello, we are deeply disappointed by your experience at BMW of The Woodlands. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (936) 776-4610 to discuss what we can do to help.

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