BMW of The Woodlands

Joe Wolf my service technician. Was first class in answering my questions. Getting the work actioned and communicated/approved with the extended warranty company. Highly recommend u Was first class in answering my questions. Getting the work actioned and communicated/approved with the extended warranty company. Highly recommend using Joe. More

Quick service and quality work. Sometimes there are delays when ordering parts which can be frustrating but quality work when complete Sometimes there are delays when ordering parts which can be frustrating but quality work when complete More

Their website had an accurate description of vehicles they had on the lot, which was important. The used cars were super clean, they really went the extra mile there. Great customer service, quick transa they had on the lot, which was important. The used cars were super clean, they really went the extra mile there. Great customer service, quick transaction. While waiting at the dealership I was able to witness some of the things they do as a team to ensure they have the best vehicles available to their customers and to ensure an excellent customer experience. I personally worked with Max and he was fantastic! More

Jeff always presents professional attention to my car and it’s required maintenance. He kept me informed of recommended repairs and let me make the decisions needed at this time to safely keep my car in wor it’s required maintenance. He kept me informed of recommended repairs and let me make the decisions needed at this time to safely keep my car in working order. More

Had a great experience during my visit. I was greeted immediately upon my arrival by the Jan service consultant who I aligned with on the service I had scheduled. He took a look at the reco I was greeted immediately upon my arrival by the Jan service consultant who I aligned with on the service I had scheduled. He took a look at the records and confirmed I didn't need any additional service at this point and let me know how long the service would take. I was able to wait for the service to be completed and the car was ready as promised. More

Made my appointment to bring my car in for service and was promptly taken care of. was promptly taken care of. More

I was extremely pleased that when arriving at the dealership with a screw in the sidewall of my tire on a busy Saturday morning, Honza the service rep dropped what he was doing to expedite a fix. Mos dealership with a screw in the sidewall of my tire on a busy Saturday morning, Honza the service rep dropped what he was doing to expedite a fix. Most grateful for his response. More

Excellent service and personnel … honest assessment of what was needed … work done in a timely way what was needed … work done in a timely way More

I was gratful to first have an excellent friendly salesman Shawn that rushed over to help me look at and purchase my new BMW 4series. Malik assisted with the paperwork and used the BMW excellent prof salesman Shawn that rushed over to help me look at and purchase my new BMW 4series. Malik assisted with the paperwork and used the BMW excellent professional charm to assist me. They made my first experience with BMW of The Woodlands a welcoming visit. More

Once Bobby advised me how to contact him, his responses were extremely prompt. Excellent customer service were extremely prompt. Excellent customer service More