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BMW of The Woodlands

The Woodlands, TX

Overview
Reviews
4.7
1,107 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,107 reviews

November 15, 2022

Service is great! Service rep is terrific! Jason! We had everything explained in a very professional way! Jason is terrific! More

by Dargie01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Nov 18, 2022 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

November 12, 2022

Great experience from placing the order, being kept up to date on the status and final delivery of the vehicle. Joseph and team made the process easy from start to finish. We are repeat customers and and w More

by sghardy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joseph Swinney
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Nov 21, 2022 -

BMW of The Woodlands responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

November 11, 2022

I am very satisfied with this dealership. Service is always good. Waiting area is pleasant, clean and refreshements always appreciated. More

by caroljones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Wolf
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Nov 21, 2022 -

BMW of The Woodlands responded

Hello Carol, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

November 08, 2022

Good experience on scheduled maintenance for my 2015 328xi sport wagon. Joe in Service was very helpful and courteous. I appreciated the video and narrative by the tech working on the car so I could vi More

by JohnnyK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Wolf III
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Nov 15, 2022 -

BMW of The Woodlands responded

Hi Johnny, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

November 07, 2022

Best professional, caring experience with salesman Jay Ali, finance man, and service man Jason Roy. Very much attention to details and making sure we had everything we wanted. More

by Sarah B
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Roy, Joe Goen
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Nov 15, 2022 -

BMW of The Woodlands responded

Hi Sarah, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 07, 2022

Robert in service was great, my appointment took longer than expected and they were quick to get me into a loaner! More

by rachael_obella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Jenkins
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Nov 15, 2022 -

BMW of The Woodlands responded

Hi Rachael, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

November 05, 2022

When we first arrived the experience was going bad until Mr. Austin helped us out Austin went out his way to make sure we didn't leave until we got something we wanted He deserves a raise More

by Ywiiliams
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin
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Nov 13, 2022 -

BMW of The Woodlands responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 02, 2022

Excellent and friendly group of service people and helpful sales force. the dealership is kept clean all the time. More

by kurukchi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
joe wolf, Lisa Parasrami
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Nov 10, 2022 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

November 01, 2022

Max was an excellent person to work with. Buying a car isn't my favorite thing to do, but he made it very painless. The entire process was easy and went smoothly. More

by joy.leagjeld
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I did not work with Lisa, Lisa Parasrami
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Nov 08, 2022 -

BMW of The Woodlands responded

Hi Joy, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. We are always more than happy to assist you if anything else comes up. Take care!

October 31, 2022

The service department serviced my car. And it was well done. They also washed and vacuumed the car which was an added benefit. More

by admin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lisa Parasrami
Report | Print
Nov 08, 2022 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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