BMW of The Woodlands

Jason just makes getting our car serviced so easy and pleasant. Because of him and the service team we are considering purchasing another BMW to replace our other car. Thanks Jason and BMW Woodlands for pleasant. Because of him and the service team we are considering purchasing another BMW to replace our other car. Thanks Jason and BMW Woodlands for outstanding service as usual. Steve More

Great customer service. Jeff was extremely helpful getting me checked in. Jeff communicated clearly throughout the service duration. He kept me updated on status of repairs Jeff was extremely helpful getting me checked in. Jeff communicated clearly throughout the service duration. He kept me updated on status of repairs and recommended maintenance. He was respectful of my feedback. Great job all around. More

Great, friendly people to deal with. The entire experience was a delight was made buying a car fun! The entire experience was a delight was made buying a car fun! More

I recently had the pleasure of working with Darnell at BMW of The Woodlands and I couldn’t be more impressed with the level of customer service I received. From the moment I walked in, Darnell was attenti BMW of The Woodlands and I couldn’t be more impressed with the level of customer service I received. From the moment I walked in, Darnell was attentive, friendly, and genuinely dedicated to ensuring my experience was top-notch. He took the time to thoroughly explain the service process, answered all of my questions, and made sure I understood every detail before moving forward. It’s clear that Darnell values customer satisfaction and takes pride in delivering exceptional service. I will definitely return for future service needs and highly recommend Darnell to anyone looking for a professional and reliable experience. More

Great service department and staff. Advisors and technicians do an excellent job of explaining scope of work required and communicating status during service visit. Very clean and comfo Advisors and technicians do an excellent job of explaining scope of work required and communicating status during service visit. Very clean and comfortable facility. More

The service department has been great over the last several years. The only place for improvement would be if they could estimate how long to expect being without your car, and if it's going to be over several years. The only place for improvement would be if they could estimate how long to expect being without your car, and if it's going to be over a day to offer a loaner. More

Helpful, pleasant, not condescending. Xx xx xx yu yu yy yu yy yy zz zz Xx xx xx yu yu yy yu yy yy zz zz More

Excellent service, very detailed and kept me informed every step of the way while my vehicle was being serviced. every step of the way while my vehicle was being serviced. More

Service advisors are kind. Mercedes has a better snack bar but overall it’s a decent dealership. Mercedes has a better snack bar but overall it’s a decent dealership. More

Services promised when I dropped my daughter’s car off was delivered on time. They gave me excellent service and video feedback on what was needed. I really appreciate the timely return of my vehicle. was delivered on time. They gave me excellent service and video feedback on what was needed. I really appreciate the timely return of my vehicle. More