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BMW of The Woodlands

The Woodlands, TX

Overview
Reviews
4.6
1,023 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,023 reviews

August 19, 2023

The service is great the people all have great smiles they're welcoming and they took excellent care of my car would highly recommend More

by helenlemalle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gianni
Report | Print
Aug 23, 2023 -

BMW of The Woodlands responded

Hello, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of BMW of The Woodlands and we hope to be of service again in the future.

August 19, 2023

Everybody greet you with a smile really enjoyed the visit sitting there talking with other customers More

by helenlemalle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria Gianni
Report | Print
Aug 23, 2023 -

BMW of The Woodlands responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of The Woodlands. If you have any further questions, please give us a call. We're always happy to help!

August 18, 2023

All I want is to treated like other customers who make a service appointment and do not wait 30 minutes for. Service Advisor. Very Simple More

by hankcardarelli
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Almost everyone in the service area
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Aug 23, 2023 -

BMW of The Woodlands responded

Hi, we're disappointed to hear of the negative experience you had at our location. Please reach out to us at (936) 776-4610 so we may assist you in moving forward toward a resolution.

August 18, 2023

Amazing service and attention to the Customer. Always trying to make my experience in buying my X7 easy and the best possible. After sale follow up is amazing and really helpful. More

by nmaricelli
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amazing sales team
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Aug 23, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 17, 2023

Armando gave first-class service. Well done! Glad to be under his care in future. More

by claus.schensema
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Report | Print
Aug 22, 2023 -

BMW of The Woodlands responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. We are always more than happy to assist you if anything else comes up. Take care!

August 17, 2023

Great experience all the way, Nolan was great and went beyond to make sure I am happy More

by alexalia99
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nolan duffy
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Aug 24, 2023 -

BMW of The Woodlands responded

Hi, thank you for sharing your positive experience! We are always more than happy to assist you if anything else comes up. Take care!

August 17, 2023

I went to the dealership for a routine oil change on my car and was told the wait time would be about an hour. Almost two hours later my car was brought out. When I asked for the maintenance paperwork th More

by PFOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Victoria, Honz
Report | Print
Aug 24, 2023 -

BMW of The Woodlands responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (936) 776-4610 to discuss what we can do to help.

August 16, 2023

Completed work in time as promised and provided clear estimate for scheduled services upfront and thru the process More

by Cookie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
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Aug 21, 2023 -

BMW of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 14, 2023

Excellent staff, very helpful. The work was completed in a timely manner and I am very confident in the job done. More

by Dan Reid
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Quiowa Chambers
Report | Print
Aug 17, 2023 -

BMW of The Woodlands responded

Hi Dan, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 12, 2023

Service tech was very knowledgeable and informed me of anything that was needed with my car More

by frankie_j1227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Whitaker
Report | Print
Aug 16, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

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