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BMW of The Woodlands

The Woodlands, TX

Overview
Reviews
4.6
1,023 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,023 reviews

September 09, 2023

If negative stars were an option, they definitely would have received them. I have had multiple issues, on numerous occasions, and I honestly will never conduct business with them again. They lack communic More

by Laurent Lévêque
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jason Roy, Armando Ortiz
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Sep 12, 2023 -

BMW of The Woodlands responded

Hello Laurent, thank you for taking the time to leave us feedback. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (936) 776-4610 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

September 09, 2023

Great customer service very pleasant environment very knowledgeable service technician and the other team members jump in to assist customers so they don’t have to wait for long. Really a great experienc More

by Awehrly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Neil, Jeovanis Gonzalez, Armando Chavez
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Sep 14, 2023 -

BMW of The Woodlands responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 09, 2023

Best customer service I have had recently, can compare with other brands as own other cars too. More

by ab
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know name
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Sep 14, 2023 -

BMW of The Woodlands responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 09, 2023

Honza always goes above and beyond for me and my wife. nothing more to add. More

by seki8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza
Report | Print
Sep 14, 2023 -

BMW of The Woodlands responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

September 08, 2023

Arnando is a great service advisor. Professional & efficient at caring for my car. Always great service at woodlands BMW More

by Dnnelson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Armando
Report | Print
Sep 13, 2023 -

BMW of The Woodlands responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 08, 2023

Reshail was awesome! Walked me through the ordering process and kept me updated even with the very long wait time. Always communicated updates to me! More

by KingM240
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reshail
Report | Print
Sep 12, 2023 -

BMW of The Woodlands responded

Hi, we're happy you found our staff to be so supportive during your experience here at BMW of The Woodlands. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 08, 2023

I had a great experience at the BMW Woodlands location due to great customer service. More

by progolfprince
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
Report | Print
Sep 13, 2023 -

BMW of The Woodlands responded

Hello, we are pleased to hear you had such a positive experience with us, If you ever need help, just give us a call. Happy motoring!

September 06, 2023

Excellent service department - experienced, interested, and service oriented. I’ve been with Honza for over 10 years and I’m glad to have him for advice. More

by Stan Hewitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza Hajicek
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Sep 11, 2023 -

BMW of The Woodlands responded

Hi Stan, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 04, 2023

Friendly service department. Explained work needed well. Waiting area comfortable. Appreciate getting the car cleaned. More

by katberr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t recall
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Sep 07, 2023 -

BMW of The Woodlands responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

September 04, 2023

Service takes about 4 hours, that’s too long, employee’s friendly, but needs more people work on weekends. More

by JD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot his name
Report | Print
Sep 07, 2023 -

BMW of The Woodlands responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at BMW of The Woodlands. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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