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BMW of The Woodlands

The Woodlands, TX

4.7
1,052 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,052 reviews

December 18, 2024

I recently had the pleasure of working with Darnell at BMW of The Woodlands and I couldn’t be more impressed with the level of customer service I received. From the moment I walked in, Darnell was attenti More

by DANISBOONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darnell
Dec 20, 2024 -

BMW of The Woodlands responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

Dec 22, 2024 -

BMW of The Woodlands responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 14, 2024

Great service department and staff. Advisors and technicians do an excellent job of explaining scope of work required and communicating status during service visit. Very clean and comfo More

by 97TXAG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
Dec 20, 2024 -

BMW of The Woodlands responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Dec 22, 2024 -

BMW of The Woodlands responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

December 14, 2024

The service department has been great over the last several years. The only place for improvement would be if they could estimate how long to expect being without your car, and if it's going to be over More

by asomer34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria, Jeff
Dec 20, 2024 -

BMW of The Woodlands responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Dec 22, 2024 -

BMW of The Woodlands responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 12, 2024

Helpful, pleasant, not condescending. Xx xx xx yu yu yy yu yy yy zz zz More

by Tango
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Quintanilla
Dec 14, 2024 -

BMW of The Woodlands responded

Hi, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

December 10, 2024

Excellent service, very detailed and kept me informed every step of the way while my vehicle was being serviced. More

by Willzarate
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darnell
Dec 12, 2024 -

BMW of The Woodlands responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

December 06, 2024

Service advisors are kind. Mercedes has a better snack bar but overall it’s a decent dealership. More

by Raul.is.leos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darnell
Dec 09, 2024 -

BMW of The Woodlands responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 03, 2024

Services promised when I dropped my daughter’s car off was delivered on time. They gave me excellent service and video feedback on what was needed. I really appreciate the timely return of my vehicle. More

by Swest
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
Dec 05, 2024 -

BMW of The Woodlands responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 01, 2024

Very happy with service advisor Victoria Giani and service recognition Robert Martinez. Happy with entire dealership. More

by Wilma Frances Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanza
Dec 04, 2024 -

BMW of The Woodlands responded

Hello Wilma, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

November 30, 2024

Excellent service focused around the customer needs. It was a great experience bringing my car for service. More

by sotoadan2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darnell Frank
Dec 02, 2024 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 27, 2024

Jeff always been very helpful exploring so many different options to address the problem and straightforward honest More

by Mouhamed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff
Nov 29, 2024 -

BMW of The Woodlands responded

We appreciate you taking the time to leave us a response! Drive safe, and we'll see you on the road.