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BMW of The Woodlands

The Woodlands, TX

Overview
Reviews
4.6
1,023 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,023 reviews

November 13, 2023

10/10 recommend. Very great service. Helpful and fast friendly service. Will be coming back. More

by dallymayorga
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roy
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Nov 16, 2023 -

BMW of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us! We appreciate your recommendation of BMW of The Woodlands and we hope to be of service again in the future.

November 11, 2023

Mr. Ali was very courteous and to the point. From sales, finance to management everyone did a super job of making my experience seamless. Excellent service. Thank you all. More

by sniderdavid25
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jay Ali
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Nov 14, 2023 -

BMW of The Woodlands responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 11, 2023

Bree service writer is great. She restores my faith in the service department. Thank you More

by Darrinfunches
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breena
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Nov 14, 2023 -

BMW of The Woodlands responded

Hello, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 10, 2023

This dealership made the entire process from keys to keys super simple, I highly recommend. More

by Israel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria, Jason
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Nov 12, 2023 -

BMW of The Woodlands responded

Hi Israel, thank you for taking the time to share your feedback with us. We appreciate your recommendation of BMW of The Woodlands and we hope to be of service again in the future.

November 09, 2023

Professional and friendly, but did have to look over the math the finance guy was doing as he tried to charge me way more money on a lease return either he didn’t understand the math or thought I wouldn’t More

by hollynatasha02
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brandon
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Nov 13, 2023 -

BMW of The Woodlands responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 09, 2023

Marco and BMW of the Woodlands were awesome! !! They had me in the car of my dreams within an hour!! They were amazing!!! More

by Drintra
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marco Gonzales!!!!!
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Nov 13, 2023 -

BMW of The Woodlands responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 09, 2023

It is not a good purchasing experience in the dealer shop. First of all there is only one car key. The sale representative David Quintanilla promised to track the second key but no result and no answer More

by dianaduping
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
David Quintanilla and James De Guzmon
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Nov 11, 2023 -

BMW of The Woodlands responded

Hi, it's upsetting to hear that you did not receive the top-notch service we strive to provide. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (936) 776-4610 -- we hope to hear from you soon.

Nov 11, 2023 -

dianaduping responded

What we need is to fix these issues asap providing 2nd key in anyways at your cost, and the wheel lock. It’s 2nd time to buy cars from you. All these are recommended by one of your long term loyal customers who is our best friend. It’s really frustrated for both of us!

November 08, 2023

Replaced the tires and got alignment done on a 2023 340i. The camber was off post alignment and car started pulling left More

by 1234567
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edwin
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Nov 11, 2023 -

BMW of The Woodlands responded

Hi, we are deeply disappointed by your experience at BMW of The Woodlands. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (936) 776-4610. We hope to hear from you.

November 07, 2023

Had an issue on my rear tire. They went out of their way to help and solve my problem as soon as possible. More

by adolfo.basile.75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeovani
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Nov 10, 2023 -

BMW of The Woodlands responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 06, 2023

Hanza was fantastic - took us in right away and, as always, we had amazing service along with added perks like amazing attention to detail (cleaned the car inside and out), ensured everything was 100%, More

by adenatutino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanza
Report | Print
Nov 08, 2023 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

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