BMW of The Woodlands

Very good and persistent in making a sale. I asked for a different finance bank and request was ignored I asked for a different finance bank and request was ignored More

I've purchased cars from multiple luxury car dealerships, and well.. this isn't one. To explain, BMW of the Woodlands is a national dealership. It's just a cookie-cutter shop. Meaning whether it is luxury o and well.. this isn't one. To explain, BMW of the Woodlands is a national dealership. It's just a cookie-cutter shop. Meaning whether it is luxury or nonluxury, they're all the same. I call it the dentist's office of dealerships. Here's my experience. It took roughly 8 hours, which was not great, but okay. The problem is there's no food, only water and coffee. The bathrooms were dirty. The car was different from what was advertised. It has the wrong mileage; it said one owner when there were 2. The tires of the purchased car looked like someone spent all day on the track with them. No one came over to help me set up the BMW app. And $70 for a Puma t-shirt that's not even embroidered is ridiculous. I purchased a 2023; throwing in some free oil changes or free inspections to get people back to your dealership after the purchase might be a good idea. The sales team felt genuine and had a great time chatting. More

Absolutely the best truck buying experience I’ve ever had, and the people were awesome had, and the people were awesome More

Purchased a new BMW that unfortunately had issues that could not be resolved. Now this may sound like a bad situation but BMW Woodlands gave us a new loaner and worked with BMW North America to get us ano could not be resolved. Now this may sound like a bad situation but BMW Woodlands gave us a new loaner and worked with BMW North America to get us another car. We are really pleased with the service at all levels all the way up to the GM. Jason one of the service managers would communicate with us pretty much daily while our car was in service and Jay our salesman was checking with us regularly as well. I would definitely buy another BMW from them. More

Great friendly courtesy service and great quality work and most of all my wife was happy her vehicle was detailed to her satisfaction and believe she is hard to please. I also I could tell the difference and most of all my wife was happy her vehicle was detailed to her satisfaction and believe she is hard to please. I also I could tell the difference on how it was handling the road with the new tires and alignment. Thank you More

Honza was very nice. My car was fixed quickly. He addressed all of my concerns My car was fixed quickly. He addressed all of my concerns More

Exceptional service facility. Service advisors do an excellent job maintaining communication and ensuring customer is satisfied with the work performed. A very well run operation. Service advisors do an excellent job maintaining communication and ensuring customer is satisfied with the work performed. A very well run operation. More

Did a great job and provided me with a loner vehicle. My car was well cleaned after being serviced! Thank you My car was well cleaned after being serviced! Thank you More

Timely service. Dealership takes good care of car and people. We couldn’t ask for more Dealership takes good care of car and people. We couldn’t ask for more More

Everyone at the dealership was professional, courteous and helpful. I have my car serviced at this dealership regularly and never been disappointed. and helpful. I have my car serviced at this dealership regularly and never been disappointed. More