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BMW of The Woodlands

The Woodlands, TX

Overview
Reviews
4.7
1,058 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,058 reviews

April 13, 2024

Dishonest , has no concern for customers needs , I wouldn’t recommend using this dealership , you can find cars anyway I wouldn’t go here More

by dwlunamand
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance Manager
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Apr 15, 2024 -

BMW of The Woodlands responded

Hello, we are deeply disappointed by your experience at BMW of The Woodlands. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (936) 776-4610 to discuss what we can do to help.

April 12, 2024

A was very thorough and attentive. Nice job! She made sure all our requests were filled. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Que
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Apr 13, 2024 -

BMW of The Woodlands responded

Hi Rob, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 10, 2024

The service center is comfortable with friendly services communications, they took good care of the customer. More

by mandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza Hajicek
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Apr 12, 2024 -

BMW of The Woodlands responded

We are pleased to hear you had such a positive experience with us, Mandy! If you need more help, our team is available to talk -- safe travels!

April 10, 2024

Service personnel were courteous and professional. Service was quick. Personnel provided periodic updates while I waited. More

by Searightelizabeth
Recommend Dealer
Yes
Employees Worked With
Darnell
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Apr 12, 2024 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 10, 2024

The staff was great. Very kind and friendly. Answered every question I had with a smile on their faces. It's the best experience I've had at any car dealership service de More

by chadsterz71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
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Apr 12, 2024 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 09, 2024

Top notch service by true experts who are highly focused on customer satisfaction. Simply the best BMW service center in the Houston area and well worth the drive! More

by Wam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza
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Apr 11, 2024 -

BMW of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

April 06, 2024

Great service and employees kept us up to date on our cars progress. Answered all questions in a timely manner. More

by diane.y.gonzales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
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Apr 09, 2024 -

BMW of The Woodlands responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 02, 2024

Everyone was very concerned about our well-being, and very receptive and courteous at all times to the end of the purchase More

by Romero Vera
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James De Guzman
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Apr 04, 2024 -

BMW of The Woodlands responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 31, 2024

Excellent customer service. The video I received from the service technician was so informative. No hidden fees. I knew exactly the total charges before picking up the car. More

by txnativegirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Jenkins
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Apr 02, 2024 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

March 30, 2024

"Mr. Reshail made my new i5 leasing process incredibly smooth and efficient. His attention to detail and professionalism ensured a hassle-free experience More

by Sohail Cheema
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Reshail
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Apr 02, 2024 -

BMW of The Woodlands responded

Hi Sohail, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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