Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

BMW of The Woodlands

The Woodlands, TX

Overview
Reviews
4.6
1,022 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
Contact Dealership

17830 Interstate 45 South

The Woodlands, TX

77384

Directions

By Type

Showing 1,022 reviews

April 26, 2024

Dealer is organized, customer oriented personnel professional in dealing with your questions and explaining the condition of the repair More

by german.d.villegas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Jenkins
Report | Print
Apr 29, 2024 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

April 22, 2024

Excellent and honest sales staff, they go the extra mile- I would highly recommend to anyone needing a new or used car! More

by turnbullpac
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James De Guzman
Report | Print
Apr 23, 2024 -

BMW of The Woodlands responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 21, 2024

Took the car for brake pads change, tech found a leak on the transmission gasket. Svc rep Hanza quickly researched the needed part, placed it on order, and scheduled a new appointment. The repair was comple More

by Jose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hanza
Report | Print
Apr 23, 2024 -

BMW of The Woodlands responded

Hi Jose, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

April 20, 2024

Excellent customer service and attention to detail. I wasn't aware of rebate and service representative (nice African American woman) went above any beyond despite being very busy with scheduled custom More

by elorap84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Starts with a Q. Unique name.
Report | Print
Apr 23, 2024 -

BMW of The Woodlands responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 13, 2024

Dishonest , has no concern for customers needs , I wouldn’t recommend using this dealership , you can find cars anyway I wouldn’t go here More

by dwlunamand
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance Manager
Report | Print
Apr 15, 2024 -

BMW of The Woodlands responded

Hello, we are deeply disappointed by your experience at BMW of The Woodlands. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (936) 776-4610 to discuss what we can do to help.

April 12, 2024

A was very thorough and attentive. Nice job! She made sure all our requests were filled. More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Que
Report | Print
Apr 13, 2024 -

BMW of The Woodlands responded

Hi Rob, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!

April 10, 2024

The service center is comfortable with friendly services communications, they took good care of the customer. More

by mandy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza Hajicek
Report | Print
Apr 12, 2024 -

BMW of The Woodlands responded

We are pleased to hear you had such a positive experience with us, Mandy! If you need more help, our team is available to talk -- safe travels!

April 10, 2024

The staff was great. Very kind and friendly. Answered every question I had with a smile on their faces. It's the best experience I've had at any car dealership service de More

by chadsterz71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victoria
Report | Print
Apr 12, 2024 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 10, 2024

Service personnel were courteous and professional. Service was quick. Personnel provided periodic updates while I waited. More

by Searightelizabeth
Recommend Dealer
Yes
Employees Worked With
Darnell
Report | Print
Apr 12, 2024 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

April 09, 2024

Top notch service by true experts who are highly focused on customer satisfaction. Simply the best BMW service center in the Houston area and well worth the drive! More

by Wam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza
Report | Print
Apr 11, 2024 -

BMW of The Woodlands responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

1
...
15
16
17
...
103