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BMW of The Woodlands

The Woodlands, TX

Overview
Reviews
4.7
1,076 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,076 reviews

July 19, 2024

Everyone was great. I was kept posted throughout the process. We did not have to wonder what was happening. More

by lettymoyaclark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Rodriguez
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Jul 20, 2024 -

BMW of The Woodlands responded

Hi, we're glad you had such a wonderful experience with us! If you ever need help, just give us a call. Happy motoring!

July 19, 2024

Great service, Bob and John took good care of me. Thanks so much for the water and the ride. More

by JW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob, John
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Jul 20, 2024 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

July 19, 2024

Good job by all in explaining issues and results. . good investment in car and service rep. I will recommend service again. More

by deborahbutler914
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabrial
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Jul 20, 2024 -

BMW of The Woodlands responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 18, 2024

Service department does a great job communicating during your service visit. Answer all my questions. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jul 20, 2024 -

BMW of The Woodlands responded

Tom, it's experiences like yours that really keep us motivated! Thank you, and have a fantastic day!

July 16, 2024

Zachery was amazing. He went above and beyond my expectation. My car was towed in because a run-flat tire had been punctured. My experience with BMW roadside assistanc More

by Parkdyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Zachery
Report | Print
Jul 16, 2024 -

BMW of The Woodlands responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 07, 2024

Outstanding customer service. Everyone was very helpful and professional. wait time was exactly as I was informed. the lobby was clean and comfortable for waiting. More

by mhshatat1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
cannot remember
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Jul 08, 2024 -

BMW of The Woodlands responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 06, 2024

Sergio was amazing, explained all the issues with the car and took care of all my concerns. Excellent job! More

by jaykhan2433
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sergio
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Jul 08, 2024 -

BMW of The Woodlands responded

Hi, thanks for your praise and kind comments about our team. We are always more than happy to assist you if anything else comes up. Take care!

July 05, 2024

Very slow service and pour communication. 4 th time getting service and still hasn’t improved. Not what I’m used to from bmw More

by Snwdevil
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Multiple
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Jul 05, 2024 -

BMW of The Woodlands responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (936) 776-4610 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

July 05, 2024

The service department was very neat clean. They also have me a price and completion time that was better than I expected. More

by Rick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cameron
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Jul 07, 2024 -

BMW of The Woodlands responded

Hi Rick, thank you for your positive review. We're happy to have been of service to you. We are always more than happy to assist you if anything else comes up. Take care!

July 04, 2024

Friendly knowable staff that keep customers informed throughout the service process. Excellent repair and vehicle servicing that is always done right the first time. Love the drive in service representa More

by Jonathan P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Que, Service Rep. - Brey, Loaner Coordinator
Report | Print
Jul 05, 2024 -

BMW of The Woodlands responded

Hi Jonathan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

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