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BMW of The Woodlands

The Woodlands, TX

Overview
Reviews
4.7
1,057 Reviews
BMW of The Woodlands is the premier destination for all things BMW in the Greater Houston area, and is one of the largest BMW dealerships in Southeast Texas. Located in The Woodlands at the intersection of I-45 and Hope Rd, our showroom serves residents from Houston, Spring, and the entire Harris County area. From the latest new BMW cars and SUVs, to our extensive pre-owned BMW inventory, BMW of The Woodlands has it all. Visit our website to learn more, and schedule a test drive today!
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17830 Interstate 45 South

The Woodlands, TX

77384

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Showing 1,057 reviews

July 04, 2024

Friendly knowable staff that keep customers informed throughout the service process. Excellent repair and vehicle servicing that is always done right the first time. Love the drive in service representa More

by Jonathan P
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Que, Service Rep. - Brey, Loaner Coordinator
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Jul 05, 2024 -

BMW of The Woodlands responded

Hi Jonathan, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 21, 2024

My experience was a piece of cake. Todd was very good at making his customers feel confident in their car buying process. He’s honest, sticks to his word, and assures you will walk off More

by BrittneyCain
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Todd Burns
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Jun 21, 2024 -

BMW of The Woodlands responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 20, 2024

Great service and friendly staff. Services were completed timely while I waited at the dealership. More

by mattsmith0386
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza Hajicek
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Jun 21, 2024 -

BMW of The Woodlands responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

June 18, 2024

I had an excellent service with Darnell. Oil, fluids change, car inspection and etc. My car was vacuumed and washed. I was very satisfied with this service. More

by Natalie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darnell
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Jun 20, 2024 -

BMW of The Woodlands responded

We are pleased to hear you had such a positive experience with us, Natalie! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

June 18, 2024

Jay was amazing. Took the initiative to help at the beginning when we didn’t have any help and then helped throughout the whole process. Bought the car because of Jay More

by rgriffin10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Ali
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Jun 20, 2024 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 16, 2024

I purchased a vehicle from BMW of The Woodlands 8 weeks ago. They have failed to pay off my trade-in, creating past due fees, past due balances and negative credit reporting. It is extremely difficult to More

by jsmith0525
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joshua Armenta
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Jun 19, 2024 -

BMW of The Woodlands responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (936) 776-4610. We'd appreciate the chance to make your experience a positive one.

June 16, 2024

The service department does a terrific job. Honza, my Service Advisor, is excellent. He has many years of BMW experience. More

by Tmduncan173
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Honza
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Jun 18, 2024 -

BMW of The Woodlands responded

We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

June 16, 2024

Gabriel helped me with my first scheduled maintenance on my leased 330i. They sent me video of underneath my car while it was lifted showing what was being looked at and with results and recommendations. Ov More

by erickaharvey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel
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Jun 18, 2024 -

BMW of The Woodlands responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 16, 2024

Brandon Service advisor racist also his manager racist very disrespectful no very Very Bad hygiene. More

by olsonrodney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Service advisor
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Jun 18, 2024 -

BMW of The Woodlands responded

Hi, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com

June 15, 2024

The service was outstanding! They pay attention to detail and personal service! I will Be back! More

by kerri.travis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Darnell
Report | Print
Jun 19, 2024 -

BMW of The Woodlands responded

Hello, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

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