BMW of The Woodlands

The salesman at BMW The Woodlands was outstanding. He was so easy to work with, and I never felt over pressured. I've had plenty of car purchasing experiences, and this was my best so far. was so easy to work with, and I never felt over pressured. I've had plenty of car purchasing experiences, and this was my best so far. More

This was my first BMW and the experience was great. The salesman Jim Lemoine was very friendly and honest. His southern hospitality was excellent. Through casual conversations we learned we both were golf salesman Jim Lemoine was very friendly and honest. His southern hospitality was excellent. Through casual conversations we learned we both were golfers. I love I can drive my BMW on a golf course. He presented me with my first Pro V golf xxxxx with the BMW logo. Thanks Jim. My next vehicle will be purchase at BMW of the Woodlands. More

Make sure to check everything the sales person says. It may not all be true. To sell the car they will embellish the truth. Good luck! may not all be true. To sell the car they will embellish the truth. Good luck! More

Total nightmare, lied to me, took forever for simple paper work... went North and dealer was far more efficient @ 1960 / hwy 45, will never go back to the woodlands BMW / mini because huge problems!!! paper work... went North and dealer was far more efficient @ 1960 / hwy 45, will never go back to the woodlands BMW / mini because huge problems!!! More

This dealership is one of the Best around. If you are looking to purchase a new or used vehicle I definetly recommend you travel to this dealership. Go stop by and meet Mike the Manager he is very pleasa looking to purchase a new or used vehicle I definetly recommend you travel to this dealership. Go stop by and meet Mike the Manager he is very pleasant and great to work with. The service department is also outstanding your in and out and have a warm friendly face greeting you. Will only refer this dealership & I have never done a review on any other dealership cause I do not have a nice compliment to give. More

Unorganized, slow service. Very frustrating experience. Waited over 2 hours for oil change and service writer left without telling me or anyone else. Had to seek help to get car done and paid for. Never co Waited over 2 hours for oil change and service writer left without telling me or anyone else. Had to seek help to get car done and paid for. Never coming back, made me late for next appt even though I was assured it would be done in hour and half at most. More

The service, salesman(Steve Cook), finance manager(Ronald Brannon)and leadership was despicable! We bought a used SUV and have been mistreated from the moment we agreed to the price on 6/13/2012. We have had Brannon)and leadership was despicable! We bought a used SUV and have been mistreated from the moment we agreed to the price on 6/13/2012. We have had to return three times due to them writing the contract incorrectly and changing our finance rate.It is now 6/29/12 and my trade in is still not paid off and the manager, Ronald Brannon, and no one will answer the phone we are sent to voice mail and given the run around. They have been rude bullies that blamed me the customer for their incompetence. I hope you avoid any dealings with this dealership. More

Having purchased several vehicles through the years, I have to admit that this car buying experience has been the best. I will definitely recommend BMW The Woodlands to all my family and friends and sugg have to admit that this car buying experience has been the best. I will definitely recommend BMW The Woodlands to all my family and friends and suggest that they work with Nick Beard. He was not pushy and seemed genuinely concerned that I make the best decision. I in no way felt like I was pressured or coerced into buying something or upgrades that I did not want. Thank you for having such personable sales people and making my purchase a pleasant one... More

Outstanding customer service. Steven Malone kept me up to date on the status of my vehicle every step of the way. Great service! I would highly recommend BMW of the Woodlands to my friends / family membe to date on the status of my vehicle every step of the way. Great service! I would highly recommend BMW of the Woodlands to my friends / family members. More

Ashley B in the loaner car department, her customer service is not that of a people person, her personality is awful. It makes the overall experience terrible. I will never visit that dealership again service is not that of a people person, her personality is awful. It makes the overall experience terrible. I will never visit that dealership again and I will discourage everyone that I meet from doing business with BMW The Woodlands. More